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Windows 7: I cannot access my external ssd drive (ex-bootable drive)


17 Jan 2013   #1

Windows 7 Home Premium 64bit
 
 
I cannot access my external ssd drive (ex-bootable drive)

Hello,

my SSD drive was suddenly inaccessible after a reboot, so I put my backup spindle drive into my laptop to get it started.

Because I have important files I need to access from my ssd I put that into a case and plugged it into the USB port.

Now windows explorer just hangs forever trying to detect/access it! in Computer management I cannot see the disk partition but I can see the harddisk device in device manager.

In windows explorer I can see one drive letter assigned (there should be two drives on the ssd) but when I tried to access the drive it just hangs forever. It also hangs with any other methods I try to access it (chkdsk, data recovery programs, Testdisk by CGSecurity)!!

I think the main issue is that the external ssd is locking up everytime some program tries to access it... perhaps if I can somehow remove this lock I might be able to attempt a data recovery....

does anyone know how I can stop it from freezing?

Thanks so much in advance for your help guys....


My System SpecsSystem Spec
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17 Jan 2013   #2

Windows 7 Home Premium 64bit
 
 

Can anyone help please?
My System SpecsSystem Spec
18 Jan 2013   #3
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

It sounds like your drive died. What brand of drive is it? What connections does your external have? is it self powered or does it run off the laptop's power? Right click computer, select manage, in the left column select disk management. In the bottom portion of the screen see if you can see the drive. If you can and if it has no drive letter, right click it, select change drive letter or path, next screen select add, and give it a drive letter. If it wants to initalize or format it DO NOT DO IT. You will lose all data on the drive.
My System SpecsSystem Spec
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 I cannot access my external ssd drive (ex-bootable drive)




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