Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: I cannot access my external ssd drive (ex-bootable drive)

17 Jan 2013   #1

Windows 7 Home Premium 64bit
I cannot access my external ssd drive (ex-bootable drive)


my SSD drive was suddenly inaccessible after a reboot, so I put my backup spindle drive into my laptop to get it started.

Because I have important files I need to access from my ssd I put that into a case and plugged it into the USB port.

Now windows explorer just hangs forever trying to detect/access it! in Computer management I cannot see the disk partition but I can see the harddisk device in device manager.

In windows explorer I can see one drive letter assigned (there should be two drives on the ssd) but when I tried to access the drive it just hangs forever. It also hangs with any other methods I try to access it (chkdsk, data recovery programs, Testdisk by CGSecurity)!!

I think the main issue is that the external ssd is locking up everytime some program tries to access it... perhaps if I can somehow remove this lock I might be able to attempt a data recovery....

does anyone know how I can stop it from freezing?

Thanks so much in advance for your help guys....

My System SpecsSystem Spec
17 Jan 2013   #2

Windows 7 Home Premium 64bit

Can anyone help please?
My System SpecsSystem Spec
18 Jan 2013   #3
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)

It sounds like your drive died. What brand of drive is it? What connections does your external have? is it self powered or does it run off the laptop's power? Right click computer, select manage, in the left column select disk management. In the bottom portion of the screen see if you can see the drive. If you can and if it has no drive letter, right click it, select change drive letter or path, next screen select add, and give it a drive letter. If it wants to initalize or format it DO NOT DO IT. You will lose all data on the drive.
My System SpecsSystem Spec

 I cannot access my external ssd drive (ex-bootable drive)

Thread Tools

Similar help and support threads for2: I cannot access my external ssd drive (ex-bootable drive)
Thread Forum
Solved Cannot access external hard drive. Hardware & Devices
trying to make an external hard drive bootable Installation & Setup
I can not access my external drive samsung s2 Hardware & Devices
No access to folder in external drive System Security
Access denied to external dvd/cd drive Hardware & Devices
Can't Access External Hard Drive Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:55 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App