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Windows 7: External Harddrive not connecting to Computer

17 Jan 2013   #1

Windows 7 Ultimate 64-bit
 
 
External Harddrive not connecting to Computer

Hi,

I have a Serial ATA Bridge Ultra Speed external hard drive that has been very reliable for the past 5 years. As of the last Windows 7 update my Desktop computer (Windows 7 Ultimate 64-bit) will not detect it, and the External hard drive itself beeps and clicks when connected (I have tried all the USB ports available on my Desktop Computer). I have gone into Computer -> Device Manager -> Universal Serial Bus Controllers and there is no Mass Storage Device USB when the hard drive is connected.

(My Desktop computer was custom built about 3 years ago, system specs are in my profile)

This external hard drive connects fine to my laptop (Windows 7 Home Premium 64-bit) and I can see it is connected via the Device Manager, but I have not updated the laptop in a few weeks. I don't know if that is an issue or not. I backed up all my files from the external hard drive onto my laptop just in case.

I have searched for all driver updates, and apparently everything is up-to-date. I even double checked and connected it to another Desktop Computer (Windows Vista home basic) that is up-to-date and it connected just fine. Also, I went and bought a new Seagate External Hard drive and the same thing happened to it as to my old external hard drive, beeping and clicking and no detection.

Any Suggestions?

Thank you!


My System SpecsSystem Spec
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 External Harddrive not connecting to Computer




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