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Windows 7: dvd drive wont read specific disk, will read on other vista computer

18 Jan 2013   #1
mechatronjon

Windows 7 64 bit
 
 
dvd drive wont read specific disk, will read on other vista computer

hey, my computer generally reads disks, music cd's, dvd's, and games (new like sims 3, and old like theme hospital and shogun total war)

ive just got anno 2070 and put in the disk, but its not recognizing it at all, when i first put the disk in, it whirs, as it knows there is a disk there, and a disk icon appears next to the cursor, but then nothing, no disk appears in My computer, and when i click on the drive it asks me to insert a disk, i have tested the disk on a different computer running vista, anno 2070 runs perfectly, and also says it does run on windows 7, i have also tested other disks since putting the game into the windows 7 computer, which work fine, and checked whether the disk can be read in a virtual machine (windows xp in this case), which it cant as i expected, i have run the Microsoft disk checker and all it said was that the disk was unreadable, but the vista computer proves it is readable.

any tips on what to do next? i really want to get playing this
thanks


My System SpecsSystem Spec
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19 Jan 2013   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

I would think that your optical drive and that particular brand DVD media don't go together well. ( I have an Imation DVD+R DL that my Samsung drive only reads at times but not most of the time. On four other drives - a Sony, a Liteon, an Asus and a Plextor - the media is recognised and accessible without any problems. The Samsung drive is clean, has the latest firmware, can read and write other DVD media. So where am I? )

You may just try cleaning the lense with a Lense Cleaner CD. If it does not help, try burning anno 2070 to another known-to-be-good brand media at a lower speed.
My System SpecsSystem Spec
19 Jan 2013   #3
mechatronjon

Windows 7 64 bit
 
 

how would i burn it to a different disk? i bought the game on disk and havent ever taken data off a game disk
My System SpecsSystem Spec
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19 Jan 2013   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Well, I thought you downloaded anno 2070 and burnt it to a DVD. So my answer was tuned to it.

I do not know anything about game CDs and whether you can make a 1:1 copy of it. What all I know is that you can buy online and download it.

If 1:1 copy disk is not possible, then you have two options.

1. Return the DVD to the vendor and order online.

2. Buy an external DVD drive on which it plays. (you may check before buying)

I have no other ideas.
My System SpecsSystem Spec
21 Jan 2013   #5
mechatronjon

Windows 7 64 bit
 
 

bought the Steam version and am going to sell the game disk, managed to get all dlc really cheap though so theres a bonus
My System SpecsSystem Spec
21 Jan 2013   #6
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

You probably won't be able to make a true copy of the Game disk -- as those companies have various kinds of copy protection embedded into the disk to prevent just that.

As to reading problems, I had an older DVD drive that would not read some DVDs -- while other drives read the same DVDs just fine. Only solution that worked was to replace the drive. If it's a desktop, you can generally replace the DVD drive in a few minutes for $20 or so; if it's a laptop, that's a lot harder to do.
My System SpecsSystem Spec
21 Jan 2013   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

When you buy a game on a disk it is copy right protected. This is done so you can't copy it and pass it around the neighborhood.
My System SpecsSystem Spec
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 dvd drive wont read specific disk, will read on other vista computer




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