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Windows 7: Upgrade RAM from 4 to 16 GB, W7 won't boot; Ubuntu will

22 Jan 2013   #1
Geewiz89

Windows 7 Pro x64
 
 
Upgrade RAM from 4 to 16 GB, W7 won't boot; Ubuntu will

I have an ASUS N61Jv that came stock with 4 GB DDR3 RAM. Everything else is stock on the system except for a 500 GB Seagate Hybrid drive. I'm trying to upgrade to 16 GB (2x8 GB) and my install of Windows 7 Pro 64-bit fails at the loading windows black screen and reboots. "Attempt Repair" option fails, as well as trying to load the setup disc. I made sure UEFI setup in BIOS is disabled so as to not effect the W7 boot disc.

I would start to think it's a hardware issue, but BIOS recognizes 16 GB and I can boot into Ubuntu 12.10 (dual boot setup) and look up with an app that reports 16,xxx MB of RAM so I see Ubuntu can pretty much recognize the new RAM sticks as well.

Any other things to look up or attempt before being stuck with 4 GB for a while longer?


My System SpecsSystem Spec
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22 Jan 2013   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Have you tried setting up the memory using the manual settings in bios, per the manufacture's recommended settings for this particular memory? Voltage, latency, etc.

The Auto settings won't always work for this.

A bios update from Asus might also work for this.
My System SpecsSystem Spec
22 Jan 2013   #3
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The above post is worth looking into.
I also wanted to add that it's possible a memory stick arrived bad, and the bad addresses simply are not being used by ubuntu while they are being used by windows.

If you have the patience to let this run a few times, it will check ALL of the memory for you.
RAM - Test with Memtest86+
My System SpecsSystem Spec
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22 Jan 2013   #4
joshuaconroy

windows 7 64 bit home premium
 
 

As Ubuntu is open source it is made to work with 99% of pcs is your pc ready for 64bit hae you tryed a 32bit running system or windows xp pro I would also advise checking bios and seeing if you can reflash to a more costom built pc bios this will guve you more options for voltages and addresses try running Ubuntu memory checker and see if it all passes
My System SpecsSystem Spec
22 Jan 2013   #5
sml156

Microsoft Windows 7 Ultimate 32-bit 7601
 
 

Is this your note book
http://www.asus.com/Notebooks_Ultrab...specifications
if so you did the same thing I did to my laptop less than a month ago I have a different brand mine is a acer but I went to the store bought 2 8 gig stick only to find out that my laptop could only handle 8gigs, long story short the guy gave me my money back for 1 of them left the other one in booted up long enough to see the bios said 8gig quickly turned it off and sent me on my way. Well it turns out that it dident like 1 8gig stick in there had to be 2 4gigs bought 2 4 gig sticks and now works great
PS anyone want to buy 1 8gig stick he wouldent refund that one
My System SpecsSystem Spec
22 Jan 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hello.
http://www.asus.com/Notebooks_Ultrab...specifications
DDR3 1066 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM

Is this the computer in question?
My System SpecsSystem Spec
23 Jan 2013   #7
Geewiz89

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by chev65 View Post
Have you tried setting up the memory using the manual settings in bios, per the manufacture's recommended settings for this particular memory? Voltage, latency, etc.

The Auto settings won't always work for this.

A bios update from Asus might also work for this.
I'm on newest BIOS as of last lookup. I don't have custom settings unfortunately

Quote   Quote: Originally Posted by joshuaconroy View Post
As Ubuntu is open source it is made to work with 99% of pcs is your pc ready for 64bit hae you tryed a 32bit running system or windows xp pro I would also advise checking bios and seeing if you can reflash to a more costom built pc bios this will guve you more options for voltages and addresses try running Ubuntu memory checker and see if it all passes
Is there such a thing as an "aftermarket"-like BIOS that would give me these settings? Also, going to do memtest86 or Ubuntu built in one shortly.

Quote   Quote: Originally Posted by sml156 View Post
Is this your note book
http://www.asus.com/Notebooks_Ultrab...specifications
if so you did the same thing I did to my laptop less than a month ago I have a different brand mine is a acer but I went to the store bought 2 8 gig stick only to find out that my laptop could only handle 8gigs, long story short the guy gave me my money back for 1 of them left the other one in booted up long enough to see the bios said 8gig quickly turned it off and sent me on my way. Well it turns out that it dident like 1 8gig stick in there had to be 2 4gigs bought 2 4 gig sticks and now works great
PS anyone want to buy 1 8gig stick he wouldent refund that one
I saw that and was hoping that just meant sometimes sub-models range in the RAM Asus supplies and that 8 GB was the max they sold but you may be right with the support issue.

Quote   Quote: Originally Posted by Layback Bear View Post
Hello.
http://www.asus.com/Notebooks_Ultrab...specifications
DDR3 1066 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM

Is this the computer in question?
Checking to see, as posted above.

Thanks for some new ideas
My System SpecsSystem Spec
23 Jan 2013   #8
joshuaconroy

windows 7 64 bit home premium
 
 

this may aslo make a bios that will suport your RAM
My System SpecsSystem Spec
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 Upgrade RAM from 4 to 16 GB, W7 won't boot; Ubuntu will




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