Windows 7: WD my passport not initializing

Rashmanadon · 25 Jan 2013

it takes a while to be recoginzed and makes a sorta ticking or clicking sound whilst it's getting recognized... maybe it is faulty and I need an RMA?

braddersz · 25 Jan 2013

Quote: Originally Posted by Rashmanadon

it takes a while to be recoginzed and makes a sorta ticking or clicking sound whilst it's getting recognized... maybe it is faulty and I need an RMA?

Use WD tools to check the disc for errors.

Rashmanadon · 25 Jan 2013

which WD tool? I've got DriverUpdate, Firmware Update and quick formatter...

Driver update says fine, Firmware says I/o error and quick formatter says firmware won't allow disk change..

I plugged it in to an xp machine and it shows up as Mass storage device when you connect it, but doesn't show up under disk management... not even as an uninitialized device

Rashmanadon · 25 Jan 2013

Not sure if this ss helps either. Shows the device listed as uninitialized on Windows 7 disk management, and the properties found under Devices and Printers section. It doesn't have any volume apparently and is unpopulated?

ICit2lol · 25 Jan 2013

Um Rashmanodon Mate try Partition Wizard and see if the drive come up in that - if it does run a surface test on it.
If that works then we can do a disk wipe and reformat etc etc

Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. < extremely handy tool for heaps of things.

There is another option yet but try this one and ley us know.

But I am beginning to think you have a controller problem on that drive

Rashmanadon · 26 Jan 2013

My computer keeps freezing every time i try to open up the program, just says the program has stopped responding, tried it on the other machine and got teh same thing?

kampta · 31 Jan 2013

Hi

I a having the same problem with my 1 TB Western Digital My Passport. It doesn't get detected with my Windows 7, 64 bit or Ubuntu 12.04. Here is how it shows on Computer Management

WD my passport not initializing-right_click.png

If I try to initialize it,

WD my passport not initializing-initialize_disk.png

this window keeps popping

WD my passport not initializing-i_o_error.png

I tried Western Digital Data LifeGuard Diagnostics. It does show up but with 0B capacity.

WD my passport not initializing-wd_diag.png

I also tried Windows Disk Partition withe same result as Rashmanadon. I don't have much important data it. Is there any way to format and recover it?

Rashmanadon · 31 Jan 2013

yay someone else having same problem haha... I'll give it til the end of this wkend to see if anything I can do fixes it otherwise I'm returning it monday on warranty, just a pain in the butt having to spend money shipping a warranty issued product

jumanji · 01 Feb 2013

Just curious to know whether both of you are using the original cables that came with your drives since I remember to have read somewhere that WD Passports use a sort of proprietory cables with an extra power wire.

Rashmanadon · 03 Feb 2013

yeah original cables, no other cable i've seen has the connection like the original one

Windows 7: WD my passport not initializing

WD my passport not initializing problems?