Solved How do I install the latest Samsung SSD firmware?

LeftC

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How do I install the latest Samsung SSD firmware update (DXM04B0Q)? The Magician software is supposed to do it, but when I open up the download folder where the firmware update download is located, the Magician software doesn't see it. I've downloaded the firmware in many different locations, but still, the Magician software doesn't see it. Any Ideas? See snips to see firmare update download location and what Magician software sees. The firmware update (DXM04B0Q) is right below the Symantic folder.


Magician download and firmware update download: Support - Solid State Drives MZ-7PD512 | Samsung Memory & Storage
 

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My Computer

Computer Manufacturer/Model Number
Dell 17R N7110 Inspiron laptop
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Motherboard
Dell Inc. 0YH79Y A00
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 3000 with up to 1.6GB dynamic video memory
Sound Card
SRS Premium Sound - (1) Realtek High Definition Audio
Monitor(s) Displays
17.3" diagonal HD+ TrueLife LED display
Screen Resolution
1600x900 resolution
Hard Drives
1 TB HD #ST1000LM024 HN-M101MBB,

512 GB Samsung 840 Pro SSD
PSU
stock
Case
stock
Cooling
stock
Keyboard
stock
Mouse
stock
Internet Speed
WiFi
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Printer: HP Photosmart C3180

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Couple of things you can try.
- Move the DXM04B0Q folder to your desktop. Does the Samsung Magician see it?
- If still no joy, try letting the Magician download the firmware. Verify it downloaded the correct version.

I also found this tutorial.

Samsung SSD Firmware Upgrade Guide | StorageReview.com - Storage Reviews
Thank you for the guide. This is the best one that I've seen.

I've tried using both IE and Firefox for the firmware update. I've let the Magician download the software. I've downloaded the firmware to the desktop and to different folders that the Magician showed. In all cases, the Magician doesn't see the software. Any ideas?
 

My Computer

Computer Manufacturer/Model Number
Dell 17R N7110 Inspiron laptop
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Motherboard
Dell Inc. 0YH79Y A00
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 3000 with up to 1.6GB dynamic video memory
Sound Card
SRS Premium Sound - (1) Realtek High Definition Audio
Monitor(s) Displays
17.3" diagonal HD+ TrueLife LED display
Screen Resolution
1600x900 resolution
Hard Drives
1 TB HD #ST1000LM024 HN-M101MBB,

512 GB Samsung 840 Pro SSD
PSU
stock
Case
stock
Cooling
stock
Keyboard
stock
Mouse
stock
Internet Speed
WiFi
Other Info
Printer: HP Photosmart C3180
Is it downloading a .zip file that needs to be extracted first?
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
Is it downloading a .zip file that needs to be extracted first?
When I open them up, there are two .enc downloads that Windows doesn't know how to open. See snip of opened latest firmware download. For some reason, the Magician software doesn't see download.
 

Attachments

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My Computer

Computer Manufacturer/Model Number
Dell 17R N7110 Inspiron laptop
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Motherboard
Dell Inc. 0YH79Y A00
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 3000 with up to 1.6GB dynamic video memory
Sound Card
SRS Premium Sound - (1) Realtek High Definition Audio
Monitor(s) Displays
17.3" diagonal HD+ TrueLife LED display
Screen Resolution
1600x900 resolution
Hard Drives
1 TB HD #ST1000LM024 HN-M101MBB,

512 GB Samsung 840 Pro SSD
PSU
stock
Case
stock
Cooling
stock
Keyboard
stock
Mouse
stock
Internet Speed
WiFi
Other Info
Printer: HP Photosmart C3180
Have you actually extracted those files somewhere from the .zip file or are you just opening the folder? Right-click the .zip file and extract to a location, and THEN point the software to that spot and see if it will pick it up.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional 64bit SP1
CPU
Intel Core i5-3570K @ 4.5GHz
Motherboard
Asus Sabertooth Z77
Memory
Corsair Vengeance 16GB (4x4) @1866MHz CL 9-9-9-24 1T
Graphics Card(s)
EVGA GTX 750 Ti FTW
Sound Card
Onboard Audio
Monitor(s) Displays
Dell S2309W
Screen Resolution
1920x1080
Hard Drives
Samsung 830 128GB SSD - OS
(4) Seagate 5TB HDD
(1) Seagate 2TB HDD
PSU
Seasonic X750 80+ Gold Full Modular
Case
Antec Eleven Hundred Super Mid Tower
Cooling
Intel Liquid Cooler
Keyboard
Max Nighthawk X8 Mechanical keyboard
Mouse
Mionix Naos 7000
Internet Speed
50 Mbps Down / 10 Mbps Up
Antivirus
Microsoft Security Essentials/Malwarebytes Anti-Malware
Browser
Chrome/Firefox
Other Info
Klipsch ProMedia 2.1's
Asus RT-N66R Wireless Router
Have you actually extracted those files somewhere from the .zip file or are you just opening the folder? Right-click the .zip file and extract to a location, and THEN point the software to that spot and see if it will pick it up.
This was the trick. I extracted the files and they were left in the folder. Then I clicked on downloads where the folder is and the Magician software saw them. I was able to safely install the firmware. Thanks a bunch!!
 

My Computer

Computer Manufacturer/Model Number
Dell 17R N7110 Inspiron laptop
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Motherboard
Dell Inc. 0YH79Y A00
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 3000 with up to 1.6GB dynamic video memory
Sound Card
SRS Premium Sound - (1) Realtek High Definition Audio
Monitor(s) Displays
17.3" diagonal HD+ TrueLife LED display
Screen Resolution
1600x900 resolution
Hard Drives
1 TB HD #ST1000LM024 HN-M101MBB,

512 GB Samsung 840 Pro SSD
PSU
stock
Case
stock
Cooling
stock
Keyboard
stock
Mouse
stock
Internet Speed
WiFi
Other Info
Printer: HP Photosmart C3180
Cool! Glad you got it worked out.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional 64bit SP1
CPU
Intel Core i5-3570K @ 4.5GHz
Motherboard
Asus Sabertooth Z77
Memory
Corsair Vengeance 16GB (4x4) @1866MHz CL 9-9-9-24 1T
Graphics Card(s)
EVGA GTX 750 Ti FTW
Sound Card
Onboard Audio
Monitor(s) Displays
Dell S2309W
Screen Resolution
1920x1080
Hard Drives
Samsung 830 128GB SSD - OS
(4) Seagate 5TB HDD
(1) Seagate 2TB HDD
PSU
Seasonic X750 80+ Gold Full Modular
Case
Antec Eleven Hundred Super Mid Tower
Cooling
Intel Liquid Cooler
Keyboard
Max Nighthawk X8 Mechanical keyboard
Mouse
Mionix Naos 7000
Internet Speed
50 Mbps Down / 10 Mbps Up
Antivirus
Microsoft Security Essentials/Malwarebytes Anti-Malware
Browser
Chrome/Firefox
Other Info
Klipsch ProMedia 2.1's
Asus RT-N66R Wireless Router
This was the trick. I extracted the files and they were left in the folder. Then I clicked on downloads where the folder is and the Magician software saw them. I was able to safely install the firmware. Thanks a bunch!!

Glad you got it sorted out. Thanks for posting back. :thumbsup:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Guys, thank you so much for helping me with this. it had me stumped. I had tried extracting the files, but I didn't try looking for the folder with the extracted files afterwards for some reason. Thanks a bunch! :thumbsup:
 

My Computer

Computer Manufacturer/Model Number
Dell 17R N7110 Inspiron laptop
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Motherboard
Dell Inc. 0YH79Y A00
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 3000 with up to 1.6GB dynamic video memory
Sound Card
SRS Premium Sound - (1) Realtek High Definition Audio
Monitor(s) Displays
17.3" diagonal HD+ TrueLife LED display
Screen Resolution
1600x900 resolution
Hard Drives
1 TB HD #ST1000LM024 HN-M101MBB,

512 GB Samsung 840 Pro SSD
PSU
stock
Case
stock
Cooling
stock
Keyboard
stock
Mouse
stock
Internet Speed
WiFi
Other Info
Printer: HP Photosmart C3180
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