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Windows 7: Packard Bell notebook keyboard problem - certain keys not working.


02 Feb 2013   #1

Windows 7 Home Premium 32bit
 
 
Packard Bell notebook keyboard problem - certain keys not working.

Hello,
This morning I was using my mum's notebook when several keys stopped working (O, W, R, T, U, ', C, V & BACKSPACE).
Although some keys work, they also jam when not being pressed (D & N). I have to hit another key to stop it and when I've not clicked a text box it makes the mouse freeze. I tried restarting and a Windows Diagnostic Memory Test was presented as an option upon start-up which I did, nothing was detected. Device manager shows the driver is working. I've tried cleaning. Help please. I am currently using On-Screen Keyboard.


My System SpecsSystem Spec
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02 Feb 2013   #2

Win 7 Ultimate (64-bit), Win 8.1.1 (64-bit)
 
 

Can you plug in an external keyboard? If an external keyboard works fine then it would indicate the laptop's keyboard is having a problem. Try searching ebay for a keyboard for it (make sure it's for the correct model). Laptop keyboards are extremely easy to replace.
My System SpecsSystem Spec
02 Feb 2013   #3

Windows 7 Home Premium 32bit
 
 

Thanks, how exactly do you replace a laptop keyboard?
My System SpecsSystem Spec
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02 Feb 2013   #4

windows 7 home 64bit
 
 

My System SpecsSystem Spec
02 Feb 2013   #5

Win 7 Ultimate (64-bit), Win 8.1.1 (64-bit)
 
 

Here's a video of a keyboard being replaced on a Packard Bell laptop (don't know if it's the same mdel as yours but it should be similar): How to replace keyboard in laptop Packard Bell NEW91, remove keyboard - YouTube
My System SpecsSystem Spec
02 Feb 2013   #6

Windows 7 Home Premium 32bit
 
 

Thanks very much to both of you. What do I do if my laptop hasn't got a panel at the front? It looks like this https://encrypted-tbn3.gstatic.com/i...NtVoh1clCXyr8g
My System SpecsSystem Spec
02 Feb 2013   #7

windows 7 home 64bit
 
 

The screws should be under the laptop it should come apart real easy.
My System SpecsSystem Spec
02 Feb 2013   #8

Windows 7 Home Premium 32bit
 
 

Thanks very much
My System SpecsSystem Spec
02 Feb 2013   #9

Win 7 Ultimate (64-bit), Win 8.1.1 (64-bit)
 
 

I can't tell anything from that small picture you posted. What is the model # of your laptop?
My System SpecsSystem Spec
03 Feb 2013   #10

Windows 7 Home Premium 32bit
 
 

Kav60
My System SpecsSystem Spec
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 Packard Bell notebook keyboard problem - certain keys not working.




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