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Windows 7: Packard Bell notebook keyboard problem - certain keys not working.

02 Feb 2013   #1
irockcrocs

Windows 7 Home Premium 32bit
 
 
Packard Bell notebook keyboard problem - certain keys not working.

Hello,
This morning I was using my mum's notebook when several keys stopped working (O, W, R, T, U, ', C, V & BACKSPACE).
Although some keys work, they also jam when not being pressed (D & N). I have to hit another key to stop it and when I've not clicked a text box it makes the mouse freeze. I tried restarting and a Windows Diagnostic Memory Test was presented as an option upon start-up which I did, nothing was detected. Device manager shows the driver is working. I've tried cleaning. Help please. I am currently using On-Screen Keyboard.



My System SpecsSystem Spec
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02 Feb 2013   #2
strollin

W7 Ult desktop, W10 laptop, W10 laptop, W8.1 tablet
 
 

Can you plug in an external keyboard? If an external keyboard works fine then it would indicate the laptop's keyboard is having a problem. Try searching ebay for a keyboard for it (make sure it's for the correct model). Laptop keyboards are extremely easy to replace.
My System SpecsSystem Spec
02 Feb 2013   #3
irockcrocs

Windows 7 Home Premium 32bit
 
 

Thanks, how exactly do you replace a laptop keyboard?
My System SpecsSystem Spec
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02 Feb 2013   #4
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
02 Feb 2013   #5
strollin

W7 Ult desktop, W10 laptop, W10 laptop, W8.1 tablet
 
 

Here's a video of a keyboard being replaced on a Packard Bell laptop (don't know if it's the same mdel as yours but it should be similar): How to replace keyboard in laptop Packard Bell NEW91, remove keyboard - YouTube
My System SpecsSystem Spec
02 Feb 2013   #6
irockcrocs

Windows 7 Home Premium 32bit
 
 

Thanks very much to both of you. What do I do if my laptop hasn't got a panel at the front? It looks like this https://encrypted-tbn3.gstatic.com/i...NtVoh1clCXyr8g
My System SpecsSystem Spec
02 Feb 2013   #7
maxie

windows 7 home 64bit
 
 

The screws should be under the laptop it should come apart real easy.
My System SpecsSystem Spec
02 Feb 2013   #8
irockcrocs

Windows 7 Home Premium 32bit
 
 

Thanks very much
My System SpecsSystem Spec
02 Feb 2013   #9
strollin

W7 Ult desktop, W10 laptop, W10 laptop, W8.1 tablet
 
 

I can't tell anything from that small picture you posted. What is the model # of your laptop?
My System SpecsSystem Spec
03 Feb 2013   #10
irockcrocs

Windows 7 Home Premium 32bit
 
 

Kav60
My System SpecsSystem Spec
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 Packard Bell notebook keyboard problem - certain keys not working.




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