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Win 7/64 "error printing" with HP 4350
It was working fine until 10 days ago. Now when ever we try to print it fails, and when we look at the print queue it just says error printing. We are connected via USB cable; no error lights on the printer.
We have cleared the print queue, again and again with no success.
We checked the print spooler, says started (automatic).
We have cleared the files within the system32/spool/printers folder (stopping and restarting the print spool service).
we have removed the printer from the devices and printers option.
We have downloaded the latest drivers from HP, and re-installed the printer.
No joy with anything we've tried - anyone have any other suggestions?
I've googled extensively, but none of the suggestions I've read go beyond what we've tried and failed.
Or do we just do a re-install of Windows?