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Windows 7: HP Printer connected and all, but doesn't print.

06 Oct 2009   #1

Vista Ultimate x64, Windows 7 RC 7100
 
 
HP Printer connected and all, but doesn't print.

I just recently installed Windows 7 on a newly built computer for my parents, and HP got me the right drivers for Windows 7 64 bit and all, but the printer never prints. All the documents just sits in the printer queue of the printer. What could be wrong with it?

Also, I installed a Lexmark Z110 series printer on my desktop, Windows 7 64bit, got it to be detected and all, but still it doesn't print either. Won't even do a test page or nothing.

My System SpecsSystem Spec
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07 Oct 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

If Windows 7 drivers were never offcially made for your printer than it won't work correctly despite Windows 7 installing what it thought were the correct drivers. Printer drivers for new Op systems are typically slow to come about.

I can't get my old Dell printer to work either despite that fact that Windows 7 attempted to install drivers for it. Dell never even made Vista 64 drivers for my printer so Windows 7 one's will just never happen.
My System SpecsSystem Spec
07 Oct 2009   #3

 

An old trick - provided as a starting point for research purposes only.

Installing the HP Laser Jet Series II driver enabled numerous printers in the XP and earlier days. Both HP and not HP. This was because so many printers were built around the underlying technology.

There may be a universally acceptable driver for your printer(s).
My System SpecsSystem Spec
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07 Oct 2009   #4

Vista Ultimate x64, Windows 7 RC 7100
 
 

I'ts a HP PSC1350 All In One printer they have. Really don't need to get mine working if there's works.

HP gave me the Vista64 drivers and it installed fine and everything. Sees the printer, does EVERYTHING else but print.
My System SpecsSystem Spec
10 Oct 2009   #5

 
HP Printer install.

Quote   Quote: Originally Posted by Bryce View Post
I'ts a HP PSC1350 All In One printer they have. Really don't need to get mine working if there's works.

HP gave me the Vista64 drivers and it installed fine and everything. Sees the printer, does EVERYTHING else but print.
Hello Bryce, as we understand the issue, you installed the HP printer in a USB port, and Windows detected the new priner? Or did you use a software installation disk?
Let us know, as depending on the installation we may need to do it again.
1 common issue is that users will plug the printer in before using installation disk and this will muck up drivers.
Let us know and we will walk you through it
My System SpecsSystem Spec
19 Oct 2009   #6

windows 7 x86 enterprise
 
 
I have the same problem

Hi, i have 'HP deskjet 845c series' and i have the same problem, when i plug-in my printer it installs automatically and works perfectly until i try to print something, when i press print in office Word it doesn't appear in queue but when i press pause printing it appear but when i press print then i dissapear, so what i need to do to solve the problem ? ( i have drivers only for win98 and winXP, i tried to go to manufacturer's site but it shows only to connect it and it should work and i also tried to install drivers that i have but it didn't printed than too )
My System SpecsSystem Spec
20 Oct 2009   #7

 
SYSTEM

Provide system specs for the purpose of troubleshooting your issue please.
My System SpecsSystem Spec
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 HP Printer connected and all, but doesn't print.





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