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Windows 7: HELP - External WD Elements

14 Feb 2013   #1
zungul

Windows 7 Ultimate x64
 
 
HELP - External WD Elements

Hi,

My hard drive WD Elements (2TB) recently starts to work not stable. Without any reason, I had problems to move or copy some files from my HDD. Sometimes my computer doesn't recognize my HDD.

I tried to use WD Data Lifeguard Diagnostic for Windows "Extended Test", but it failed because some errors. It doesn't even want to finish the test. It just hangs around ~15% of scanned sectors and completely stops.
When I did "Quick Test", it passed..

I tried "HDDScan-3.3" and I've got S.M.A.R.T. report:





Can someone tell me what is wrong with my external HDD and what I can do to fix it?

Thanks for any suggestions.


My System SpecsSystem Spec
.
14 Feb 2013   #2
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Quote   Quote: Originally Posted by zungul View Post
...I tried to use WD Data Lifeguard Diagnostic for Windows "Extended Test", but it failed because some errors. It doesn't even want to finish the test. It just hangs around ~15% of scanned sectors and completely stops.
Had similar thing happen to three WD drives last year -- basically, drive is "toast".

If you still have some warranty time on the drive, you may be able to get a replacement drive from WD.
My System SpecsSystem Spec
15 Feb 2013   #3
4wd

W7, W8.1
 
 

Quote:
problems to move or copy some files from my HDD. Sometimes my computer doesn't recognize my HDD
Had an ext. WD with similar symptoms, once such problems starts it may get worse, fast. Salvage\backup all the files you can, asap. Good luck.
My System SpecsSystem Spec
.

02 Mar 2013   #4
zungul

Windows 7 Ultimate x64
 
 

Thanks. Unfortunately, I don't have anymore a warranty.
My System SpecsSystem Spec
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 HELP - External WD Elements




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