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Windows 7: ISO burning programs wont recognize my dvd drive

19 Feb 2013   #1
hwally

windows 7 ultimate 64-bit
 
 
ISO burning programs wont recognize my dvd drive

I have PowerISO and ImgBurn installed on my computer. When I try to use them to burn a dvd they only recognize my cd drive not the dvd drive. The dvd drive is listed in bios and also when I go to computer in the start menu. The dvd drive does function as it should.


My System SpecsSystem Spec
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19 Feb 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You have 2 drives that (shouldbe ) capable of writing CDs/DVDs ?
Reading works fine?
My System SpecsSystem Spec
19 Feb 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Windows 7 - Open the Playing and Burning CDs, DVDs, and Blu-ray Discs
troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-playing-and-burning-cds-dvds-and-bluray-discs-troubleshooter

Windows 7 - Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
My System SpecsSystem Spec
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19 Feb 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Run msinfo32 and post a screenshot of CDROM.


Attached Thumbnails
ISO burning programs wont recognize my dvd drive-knipsel.jpg  
My System SpecsSystem Spec
19 Feb 2013   #5
pscowboy

W7 Home Premium 32bit
 
 

Ummm. Just a thought. In Imgburn, you have a dropdown arrow where it chooses the optical it thinks you want. Just for the heck of it, see if your dvd is listed below.
My System SpecsSystem Spec
22 Feb 2013   #6
hwally

windows 7 ultimate 64-bit
 
 

Hello, Problem solved! I ran the playing and burning CDs and DVDs troubleshooter and found out the DVD drive wasn't capable of writing DVDs. I installed another and it now works. Thank you very much for your time and expertise.
My System SpecsSystem Spec
22 Feb 2013   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You could have booted from linux ubuntu live CD and try to burn How to burn a DVD on Ubuntu | Ubuntu

If it fails as well: Hardware error

Maybe it isn't a dvd writer at all, but a dvd player? Maybe write laserlight got damaged? Throw it away
My System SpecsSystem Spec
22 Feb 2013   #8
jumanji

Windows 7 Home Premium 32 bit
 
 

And so it was only a DVD Reader and not a writer.

Download and install a small utility, VSO Inspector VSO Inspector: free CD, DVD and Blu-ray scanning reporting tool for testing your medias and burners

VSO Inspector can scan your CD and DVD drives and show devices information, such as vendor, model, firmware, buffer size, region code and control, user changes and vendor resets left, read and write features.

Additionally, VSO Inspector can provide details concerning the inserted media, including media type and ID, speeds, capacity and sectors, volume label and sessions.

BTW, curious to know which brand/model optical drive you bought.
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 ISO burning programs wont recognize my dvd drive




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