Acer AO255...keyboard letters and numbers won`t function.

Hi...I have an Acer AO255 netbook...it functions well aside from a problem with some numbers (4,6,8,0) and some letters (p and a capital V) that do not work...also number 6 is constantly in a connected state (not physically depressed but typing away in any space available)...it`s not the leyboard itself that needs changing but something inside that I figure is somehow stuck and causing a constant connection of the number 6...the other letters and numbers that are not working are at times intermittently working but in the main not !

It is not the keyboard itself that is malfuntioning as the number 6 is merrily typing away even when the keyboard is disconnected...anybody have any ideas as to what could be causing this please ?

The Acer itself works fine...it`s just this key/number thing...I don`t use it now as I have other laptops to use but when I have used it,it`s easy enough to browse etc...but you can imagine the difficulty when needing to type ! ...I have a feeling a connection is stuck but don`t know what or where to look to check.

Thanks,

It`s the same when the keyboard is taken away...the number 6 is logging itself constantly...I`m not very knowledgeable regards this but why does the number keep logging when the keyboard is not even attached ? You don`t think some connection is maybe crossing over or stuck ?

Hi...I`ll check this and let you know the results...I`ve a little work in the way before doing this so will be several days before I get back...thanks to you.

I finally found time to check this out...the problem with the numbers and letters is the same when booting in Safe Mode.

There is the problem with the number 6 continually logging itself...once it is over-ridden the other keyboard letters and numbers are able to be used normally...aside from those that do not work due to this problem that I mentioned..ie,several numbers and letters do not work.

I am not a computer expert but my feeling is that something has got stuck...a ribbon or connection...and if I knew what to dis-connect etc then I may be able to "clean" it and get it working as it should...are there any videos of how to dis-connect some of the relevant ribbons/connections or even what are the likely ribbons/connections I can look at ? ... as I mentioned,this occurs whether the keyboard is connected or not,so it must be a connector I feel.

I have several laptops that I use (family use) and this one is/was used as a spare...it would be handy to get it back to working correctly...at present,I use a letter and number pad that I made in Notepad and any time I need a number/letter I copy and paste it...which takes a lot of time !!!