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Windows 7: WD Caviar Black noisy?

07 Oct 2009   #1

Windows 7 Ultimate 64-Bit / Ubuntu 10.04
 
 
WD Caviar Black noisy?

I purchased two WD Caviar Black drives a few months ago, at the time I had a 32-Bit version of Windows 7 (7100) installed, and the machine was quieter than quiet.

Since installing my 64-Bit RTM it seems like the drives "clicks" at lot now when it is "working" ... what could cause that? I know that I am not crazy.

What diagnostic tools can I use to determine if the drive is still stable etc?

I am very tech savvy but have never really paid close attention to storage until recently.


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07 Oct 2009   #2

Windows 7 Ultimate x64 SP1
 
 

I would head to WD website and pull down their daig tools for the drive.
It would be the best place to start looking at the manufactors website.
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07 Oct 2009   #3

Windows 7 Ultimate 64-Bit / Ubuntu 10.04
 
 

I was on their site, but I didn't see it in the downloads section.
My System SpecsSystem Spec
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07 Oct 2009   #4

Windows 7 Ultimate 64-Bit / Ubuntu 10.04
 
 

Found it, nevermind.
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07 Oct 2009   #5

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by Christopher View Post
I purchased two WD Caviar Black drives a few months ago, at the time I had a 32-Bit version of Windows 7 (7100) installed, and the machine was quieter than quiet.

Since installing my 64-Bit RTM it seems like the drives "clicks" at lot now when it is "working" ... what could cause that? I know that I am not crazy.

What diagnostic tools can I use to determine if the drive is still stable etc?

I am very tech savvy but have never really paid close attention to storage until recently.
Hi Christopher.

I have many years experience with harddrive failures.

I have grown very familiar with the different sounds they make and what it means.

Clicks are a bad sign.
They are a sign the drive is going fail completely soon.

The servo is misdirecting the arm that holds the head,
and it quite violently bangs into the landing zone.
A head crash is imminent.

Make sure you backup your files to another disk a.s.a.p. !

Luckily you still have warranty on the disk.
Go to your supplier and tell him what's going on.
If they know their business they will either send the drive away and give you a new, or refurbished one.

If they send you home telling you shouldn't worry,
you can just keep using the drive until it fails.
(just make sure you duplicate any files on there to another drive.)

At least you warned them in an early stage, and they won't be able to write it of as your own fault.

Good luck
My System SpecsSystem Spec
07 Oct 2009   #6

 

Diagnostic complete. Clicks are very, very bad. RMA the drive.
My System SpecsSystem Spec
07 Oct 2009   #7

Windows 7 Ultimate 64-Bit / Ubuntu 10.04
 
 

Alright, what does a "click" consist of? I ask because I am not sure if it is just normal hard drive activity or excessive noise. Whenever my hard drives one it makes noise that I can hear from sitting 6ft away if I am paying attention.

I have everything backed-up on an external drive, so no worry there.

I ran the WD diagnostics on the drive it passed. I then did a complete chkdsk in Windows for the drive as well as fixing errors if there were any. As far as I can see it reports thing funny.

Maybe I am being picky? I could have sworn the drive was much quieter before.
My System SpecsSystem Spec
07 Oct 2009   #8

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by Christopher View Post
Alright, what does a "click" consist of? I ask because I am not sure if it is just normal hard drive activity or excessive noise. Whenever my hard drives one it makes noise that I can hear from sitting 6ft away if I am paying attention.

I have everything backed-up on an external drive, so no worry there.

I ran the WD diagnostics on the drive it passed. I then did a complete chkdsk in Windows for the drive as well as fixing errors if there were any. As far as I can see it reports thing funny.

Maybe I am being picky? I could have sworn the drive was much quieter before.
Well, ofcourse I can't hear what you hear, but a disk should rattle and hum a little, but clicks are bad like I explained in my previous post.

Not finding errors is logical, because there is not yet any thing wrong with the platters surface.

It's the servo controller that is not functioning properly, which will inevitably lead to a head crash one day.

When this will be is hard to predict.
Could take a few months, could be tomorrow.

Good luck
My System SpecsSystem Spec
07 Oct 2009   #9

Windows 7 Ultimate 64-Bit / Ubuntu 10.04
 
 

Ok, I will RMA it before it is "too late." Thanks a lot!

Looks like it's time for SSD, now I have an excuse!
My System SpecsSystem Spec
08 Oct 2009   #10

Win7 64bit Ultimate
 
 

Some WD drives make a nice grind when they read and write. Both of my raptor x drives have been loud during activity since I bought them however my caviar blue sitting right in front of my keyboard on this desk plugged in using a kit to convert sata to usb is so quiet that I never even notice it's on.

I would think that the caviar blue and caviar black are pretty similar and if I can have one sitting right in front of me on my desk and not even notice it then your drive might actually have an issue.

I also have no faith in the caviar line either. I have noticed a steady decline in the quality of that particular line over the last couple of years. Seems like they are more focused on trying to sell us the more extreme lines like the raptors then to actually provide an affordable storage solution.
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 WD Caviar Black noisy?




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