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Windows 7: CD ROM Drive is not working, just changed it please help

06 Mar 2013   #11
Laura88

Windows 8 64 bit
 
 

PC is in the middle of extended diagnostics test, I will let you know what BIOS says when its completed and I can return to F2


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06 Mar 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Take your Time
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06 Mar 2013   #13
jumanji

Windows 7 Home Premium 32 bit
 
 

What is the make and model number of the new optical drive you purchased?
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07 Mar 2013   #14
Laura88

Windows 8 64 bit
 
 

SATA 0 : ST3500413AS 500GB
SATA 1: none

The one I purchased is Samsung TS-L633 Optical DV Burner Samsung DVDRW 8X SATA TS-L633 (TSL633)
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07 Mar 2013   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I just did a google search on your optical drive and found a known issue with Windows 7. It seems the drive needs a firmware update to be recognized in some cases. Take a read on these, and see if that helps:

Print | SAMSUNG

Incompatibility Issues with Windows 7 and the TS-L633B DVD-RW Drive

Samsung TS-L633C Firmware SC01 Download - TechSpot
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07 Mar 2013   #16
Laura88

Windows 8 64 bit
 
 

it says drive not found when trying to download
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07 Mar 2013   #17
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I suggest going to the Samsung website, locating your drive model, and checking to see if there is a firmware update that you can put on a USB stick and run independently.

When you get that "drive not found" message it usually means that the model number of the drive does not match the firmware version. That's where the A, B, C suffixes become important.

It also could mean that the drive is incompatible, defective, is not receiving power, or is not connected to the SATA port correctly.
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07 Mar 2013   #18
Laura88

Windows 8 64 bit
 
 

still not working, thank you though
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 CD ROM Drive is not working, just changed it please help




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