Quote: Originally Posted by jumanji
When a drive leaves the manufacturing facility, it will carry the latest firmware and all bad sectors would have been mapped to reserved sectors.
I wouldn't expect a new drive to behave erratically in anyway - whether a bad sector or improper firmware or a problematic power brick.
While I do not know the return policy of vendors in U.K., it is very easy to return the drive to the vendor and get a refund or replacement in U.S.A. with no reasons assigned if one is not satisfied.
So with a new drive, I would only check that nothing is wrong at my end with some preliminary tests as a normal user.
In case the drive is non-returnable to the vendor, the next course open to the OP, would be to contact the tech support of the manufacturer. I wouldn't even recommend that the OP run and hard drive diagnostic tests. Let the tech support resolve the problem or replace it under warranty.
I will not break my head.
1. Hardware overall rarely has the latest firmware, from MOBOs to hard drives to raid controllers to keyboards. They're nearly always
shipped with old firmware. I recently bought a MOBO and it was shipped with 3 year old firmware, when the last firmware patch was 2 years ago.
2. You wouldn't expect one, doesn't mean it won't come like that. Hell, I've seen people who buy brand new HDDs that were failing upon arrival with no tests (Just the SMART values completely failing).
3. It's also pretty easy here, but, why return it if a new drive isn't going to fix it? It may
have the same firmware if the firmware is the bug. It may
have more issues, I'd rather try and fix the one I have to see if it's something small than paying for shipping/waiting. Sure, if it's a huge issue then return it, but, I'd rather do some self tests first.
4. On all new drives I run badblocks & then wipe the drives with pure 1s, then again with pure 0s. All in all I probably go over the drive ~ 7 times before I use it (Badblocks does 5, doesn't it? I can't remember. Either 4 or 5, so 6 or 7 times).
5. I'd rather run one command in terminal than waste a good couple of hours talking to tech support/going to the post office/buying boxes/packaging it/etc.
In fact, just to go back to point 1, I've bought products off amazon.com, amazon.co.uk, newegg, overclockers.uk, etc... The majority of "older" firmware was from US venders (newegg).