New
#1
After opening PC and giving a clean it's not working (RAM)
Hi, I'm CrazyKilla
I opened my pc to move some fans and give it a clean. But it feels like it can see everything im doing, as soon as i touch any hardware it gives me a middle finger and doesn't turn on, i blame entirely the board. i have a ASUS rampage IV and i really despise the board or the person who sold it to me.
I gave my pc a clean, i took our the processor and cleaned off the thermal paste and put a fresh one on (no reason other than i put a bit too much on last time)
And without laying a finger on the board or ram i cleaned the fans and moved them about, now when i turn on my pc i get either the error code 64 (when i have ram in one of 2 slots) and error code 63 (when i have ram in any slot other than the 2 that give me 64 or when i have no ram in at all! The booklet says that 63-67 is 'CPU DXE initialization started' although it's not doing anything because my pc would do it fast or atleast not take an hour to do it. I don't see what this board has against me
Can i get a new one? As soon as it arrived none. Of the black ram slots worked, and since i've been having problems with the board, anything i do just causes it to not turn on.
Where can i contact asus and get a refund or a new board?
Or just how to fix this problem?
It was sold to me by ALB computer germany on amazon, i have had it for just under a year.