Windows7 wants to scan and fix the "drive" in my TomTom SatNav

When I plug my TomTom SatNav into a USB port on my PC, Windows 7 suggests that I scan and "fix" drive K: - the SatNav disk.

I can imagine that, after Windows 7 has finished "fixing" the disk, the SatNav no longer boots, or runs into other disk errors.

Is there any way that I can convince Windows 7 that the drive is perfectly happy as it is, and would prefer not to be fixed? I'm getting a bit fed up of having to tell it to "proceed without scan" all the time.

This is actually not uncommon for removable "drives". Usually caused by not ejecting before removing. Do not accept the scan. I would backup the Tom Tom before attempting this fix

How do I make a backup of my device? (TomTom HOME))

How do I restore a backup using TomTom HOME?

You should be able to run a chkdsk /f and fix the prompt without issue.

Plug in the Tom Tom and note the drive letter windows assigns. Open an advanced command prompt

Start> In search box type cmd> Right click on cmd.exe in results above and choose Run as administrator> In the command prompt type

chkdsk (device drive letter): /f

For instance if the Tom Tom is assigned drive letter K you would type

chkdsk K: /f

Enter

As I say, this should not cause any issues, but do backup in case there should be a problem. A Guy

Thanks, that fixed the problem.

There's definite signs of senility setting in here. I regularly backup the TomTom (it does a backup automatically whenever I connect it to a USB port) yet it never occurred to me that I could do a restore if necessary.

Of course, it is conceivable that the chkdsk could have rendered the device unbootable (the boot process is implemented in H/W, and who knows what the TomTom might expect?) and in that case, I wouldn't have been able to restore.

That's not the case, though, so all's well that ends well!

I spent my entire working life in IT, and mostly in a position where I was the only person looking after my systems. So I've become extremely risk averse, and try always to avoid doing anything from which there is conceivably no getting back.

Great, glad you got it sorted

A Guy