Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WIn 7 64-bit BSOD Due To PCI Internal Dial-Up Modem Hardware Install?

15 Mar 2013   #1
montecarlo1987

Windows 7 Pro x64 SP1 & Windows 8 & 8.1 Pro x64
 
 
WIn 7 64-bit BSOD Due To PCI Internal Dial-Up Modem Hardware Install?

Hello. I am having BSOD (Blue Screen Of Death Issues) issues in recent days.



Ever since I installed my older internal PCI dial-up modem card inside mydesktop computer, I have been receiving BSOD most (9 out of 10 times I'd say.) onlyduring the final "Shutdown" stage with my Windows 7 Pro 6-bit OS.Windows runs great before, during and after startup and while Windows isrunning. I only get the BSOD issues a few seconds after I have commenced asystem restart or system shutdown following the Windows "Shutdown"screen. System restarts are more common with BSODs than system shutdowns.



I have check my Device Manager for this Intel 536EP Modem and the devicestatus (the driver) states that "this device is working properly.".It is from digital signer is: Microsoft Windows Hardware CompatibilityPublisher. The driver provider: Intel Corporation. The drive date: 3/16/2005.The driver version: 4.80.12.0.



I ran a System File Checker (sfc /scannow) while in the Windowsenvironment and it stated at the conclusion, "WindowsResource Protection didn't find anyintegrity violations."



Yes, obviously, you're going to say it is the added PCI dial-up modemhardware that is the issue and/or in combination with the driver. After Iinstalled this hardware, this is when this BSOD issue all started. Yet, thedriver does not show any issues as I have stated.



I have since removed this PCI dial-up modem and when I did the BSODissues immediately stopped proving it is this piece of hardware as the rootcause.



I was planning on using the dial-up modem for a Caller ID system thatuses the modem in your Windows-based computer to monitor incoming phone calls.When a phone call is received, the program displays the Caller ID info on thecomputer screen. I have not configuredthis yet as I am trying to overcome this BSOD issue first.



Some stats: The dial-up modem is called a EZ Media Fax Modem - InternalPCI v.92/56Kbps with Intel Modem Chips v.92 and v.90. I have the original (standard)ASUS P5Q motherboard. I have a Motorola external broadband cable modem and a LinksysDual-Band Wireless-N gigabit Router receiving a broadband communication. Thetelephone cord connected to this PCI dial-up modem is connected to a telephonesplitter jack that is connected to my digital phone cable modem jack. I amrunning a dual boot situation with Windows 7 Pro 64-bit and a Windows 8 Pro64-bit on different primary partitions on the same internal hard drive. I haveprovided 3 Windows Problem Signatures below for your inspection a varying timesfrom Windows 7 Pro 64-bit. I have not received any BSODs with Windows 8 Pro64-bit OS.



My question to you: Is there a way to get this added PCI dial-up modem towork with my system??? If you can help me, please suggest to me how I can stillkeep installed my added PCI dial-up modem and stop getting this BSOD issues???



Please reply.



Thank you!













Problemsignature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033



Additionalinformation about the problem:

BCCode: 1000007e

BCP1: FFFFFFFFC0000005

BCP2: FFFFF88005EBAB20

BCP3: FFFFF88003977688

BCP4: FFFFF88003976EE0

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1



Filesthat help describe the problem:

C:\Windows\Minidump\030813-73164-01.dmp

C:\Users\TROY\AppData\Local\Temp\WER-88655-0.sysdata.xml



Readour privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409



If theonline privacy statement is not available, please read our privacy statementoffline:

C:\Windows\system32\en-US\erofflps.txt





Approximate time of incident: 3-8-13 at 4:56 AM



***



Problemsignature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033



Additionalinformation about the problem:

BCCode: 44

BCP1: FFFFFA8000000000

BCP2: 0000000000000EAE

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1



Filesthat help describe the problem:

C:\Windows\Minidump\030813-60528-01.dmp

C:\Users\TROY\AppData\Local\Temp\WER-102945-0.sysdata.xml



Readour privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409



If theonline privacy statement is not available, please read our privacy statementoffline:

C:\Windows\system32\en-US\erofflps.txt



Approximate time of incident: 3-8-13 at 3:42 PM



***



Problemsignature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033



Additionalinformation about the problem:

BCCode: 1000007e

BCP1: FFFFFFFFC0000005

BCP2: FFFFF88005C89DC6

BCP3: FFFFF8800980D6C8

BCP4: FFFFF8800980CF20

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1



Filesthat help describe the problem:

C:\Windows\Minidump\030913-64397-01.dmp

C:\Users\TROY\AppData\Local\Temp\WER-96112-0.sysdata.xml



Readour privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409



If theonline privacy statement is not available, please read our privacy statementoffline:

C:\Windows\system32\en-US\erofflps.txt



Approximate time of incident: 3-9-13 at 4:11 PM


My System SpecsSystem Spec
.
15 Mar 2013   #2
p1tcho0

Windows 7 64 BIT
 
 
Bsod!

My System SpecsSystem Spec
Reply

 WIn 7 64-bit BSOD Due To PCI Internal Dial-Up Modem Hardware Install?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
HP Pavillon dv4 Dial-up Modem
Hi, I am looking for a modem driver for an HP Pavillion dv4-1444dx laptop computer running Windows 7 Ultimate. I have tirelessly searched the internet to no success. Even off the official HP website. Any ideas? Thanks!
Drivers
Dial Up Modem for 64 Bit Windows 7
I have a Smartlink 56K PCI modem. I'm assuming there are no 64 bit drivers. Does anyone know of any PCI or USB modems that will work with Windows 7 64 bit? Thanks.
Network & Sharing
dial up modem not found
hi all, i got problem with my mobile dial up modem, the modem was detected on device manager, and queryable on the modem properties itself, but i dont know why my modem cant be found when i try to create new dial up connection. i try to research over google and found, it could be the telephony...
Hardware & Devices
"dial up" popups and I have cable modem
I am continuinually getting a popup asking me if I wish to connect with a dialup connection, and I utilize a cable modem. How do I get rid of this annoying popup ?
Browsers & Mail
dial-up modem and the present
I have gifted my dad a new pc with win 7 home premium. He lives on the countryside and on his old machine, he was running a 3com U.S robotics 56K message modem (serial). The new mainboard (MSI G41M-P25) has no serial connector, so I brought a serial-usb adapter hoping that the modem would just be...
Network & Sharing
Fax/Dial-up modem
Anyone set up a fax/dial up modem to be used only in a virtual machine and not in the host machine? How can i go about this? Im aware that the virtual machine cannot communicate directly with hardware.. Atleast to my knowledge.
Virtualization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App