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Windows 7: Possible Hardware problem, error 3d

31 Mar 2013   #11
bortelli

Windows 7 Ultimate x64 SP1
 
 
Oops

Quote   Quote: Originally Posted by Arc View Post
The display driver is still not the latest WHQL.
Code:
fffff880`07067000 fffff880`07b7d000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Dec 20 02:08:55 2012 (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Care to update it?

The MSINFO32.nfo we wanted. You uploaded msinfo.exe. We need the .nfo file only, no exe. Coz, executing the .exe I will get "my" msinfo only, not your.
Sorry about that arc, I guess I did not read the directions carefully. Here is the file you wanted. And I updated my drivers like you requested




Attached Files
File Type: zip MSINFO32.zip (58.8 KB, 4 views)
My System SpecsSystem Spec
.
01 Apr 2013   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Just as side issue bortelli if you want to find some RAM for that board try the G Skill forum - thats all Tradesman does - RAM related stuff.

Welcome to the G.SKILL TECH FORUM
My System SpecsSystem Spec
01 Apr 2013   #13
bortelli

Windows 7 Ultimate x64 SP1
 
 
Strange Network Problem

About two days ago I realized that my icon that displays that I am connected to the internet says "Not connected - no connections are available". Yet I can go on the internet just fine. I've uninstalled and reinstaled my networks drivers, and I still displays the same message. Thats a little strange.
My System SpecsSystem Spec
.

01 Apr 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by bortelli View Post
About two days ago I realized that my icon that displays that I am connected to the internet says "Not connected - no connections are available". Yet I can go on the internet just fine. I've uninstalled and reinstaled my networks drivers, and I still displays the same message. Thats a little strange.
That might be bluetooth. Disable bluetooth in device manager and see if there is any change?

Apparently your MSINFO32 is fine .... well managed computer I can see. Will check it again, by comparing any further crash dump. Did it crash in between after updating the driver?
My System SpecsSystem Spec
02 Apr 2013   #15
bortelli

Windows 7 Ultimate x64 SP1
 
 
More Crashes

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by bortelli View Post
About two days ago I realized that my icon that displays that I am connected to the internet says "Not connected - no connections are available". Yet I can go on the internet just fine. I've uninstalled and reinstaled my networks drivers, and I still displays the same message. Thats a little strange.
That might be bluetooth. Disable bluetooth in device manager and see if there is any change?

Apparently your MSINFO32 is fine .... well managed computer I can see. Will check it again, by comparing any further crash dump. Did it crash in between after updating the driver?
Yes is did actually! Its a shame too. I got a lot of random errors from bad pool caller to paged aread to nonpages area.

As a side note, I haven't activated windows yet, and wondering if that has anything to do with it.


Attached Files
File Type: zip 040113-19031-01.zip (86.2 KB, 3 views)
My System SpecsSystem Spec
02 Apr 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not exactly, but you should activate it. It is not a big hassle to activate windows.

The possible problem is that you havent updated display driver yet, as I am seeing
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+2311c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  System

CURRENT_IRQL:  b

TAG_NOT_DEFINED_c000000f:  FFFFF88001EFDFB0

LAST_CONTROL_TRANSFER:  from fffff880074df11c to fffff80001adac40

STACK_TEXT:  
fffff880`01ef6648 fffff880`074df11c : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`01ef6650 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2311c
fffff880`01ef6658 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`093618a8 : 0xa0000001
fffff880`01ef6660 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`093618a8 fffff880`01ef66b0 : 0x5


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+2311c
fffff880`074df11c ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+2311c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50d225df

FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+2311c

BUCKET_ID:  X64_0xA0000001_atikmdag+2311c

Followup: MachineOwner
---------

3: kd> lmvm atikmdag
start             end                 module name
fffff880`074bc000 fffff880`07fd2000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Dec 20 02:08:55 2012 (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check the power supply with eXtreme Power Supply Calculator
My System SpecsSystem Spec
02 Apr 2013   #17
bortelli

Windows 7 Ultimate x64 SP1
 
 

When using furmark, my graphics card capped at around 64'c.

I used The power supply tool you mentioned, I guess thats in case I need another one?

And this Time I Did update my display driver, and I still crashed. Also I dont have any bluetooth enabled devices, and for some reason It stills says I am not connected to the internet.


Here is the crash and speccy screenshot.


Attached Files
File Type: zip speccy.zip (19.4 KB, 2 views)
File Type: zip 040213-19656-01.zip (20.8 KB, 2 views)
My System SpecsSystem Spec
02 Apr 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This crash also indicates to the display driver, despite of it being updated. So it is not the problem if the driver itself as far as I guess.

Nothing is overheating as per speccy. And 64 degrees is not a high temp for a stress test at all. Have you noticed any artifacts or abnormalities during the Furmark test?

About PSU, what's the result you got there? Is it supplying adequate power or less? If less, all the problems are possible.

BTW, can you use the onboard graphics to observe is it failing there too or not?
My System SpecsSystem Spec
17 Apr 2013   #19
bortelli

Windows 7 Ultimate x64 SP1
 
 

I know this thread is a little aged, but I finaly came across a permanent solution. After loading my Bios to fail-safe defaults, everything is ok.
My System SpecsSystem Spec
17 Apr 2013   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Good news - thanks for posting the solution.
My System SpecsSystem Spec
Reply

 Possible Hardware problem, error 3d




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