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#1
USB devices won't install - SFC fails to repair
I noticed recently that USB devices won't install on this PC. I keep getting "Windows requires an interactive Window session" when trying to install devices, but when I plug them into another PC running the same exact OS (on different hardware) it installs fine. The most recent device is a Logitech MS225 wireless mouse. Device manager won't install/recognize the wireless receiver even though the mouse is Windows 7 compatible. After searching the Logitech forums I found some information stating the usb.inf can get corrupted and to replace/repair that. I tried replacing it from the winsxs store and downloading it, but none of the files resolved the issue. I decided to run SFC and it detects errors but fails to fix them. I've tried booting into repair off the DVD and running "SFC /scannow /offbootdir:C\ /offwindir:C:\windows\" but it returns the same results. I've parsed the results of the SFC and attached them to this thread. I work in IT, so I'm pretty adept and can handle pretty much any instructions you throw at me. On a side note, when I boot off the DVD, the wireless mouse works fine. If reinstalling the OS is the only option, I'll probably just buy a new laptop.