New Sony Vaio laptop won't play Blu-Ray discs...

System: Sony Vaio VGN-FZ21Z
O/S: Windows 7 Home Premium


Hi there all, I know this will sound dumb but I haven't got a clue when it comes to setting up playing blu-ray discs on laptops.

A friend of mine has a Sony Vaio with full HD that they bought recently and we cannot get it to play blu-ray discs.

I've had a look online and all I've seen is people saying there is no software preinstalled on Windows 7 to play Blu-Ray discs, can anyone recommend any free software or help us as to why it's not working please?

I'd just like to add that the laptop has got a blu ray disc drive. (UJ-220)


Thanks

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The setup program includes a toolbar which does not have to be installed to use the software.

This link should explain why they don't play out of the box:

My HP Laptop with blu-ray won't play them - Microsoft Community

You will need a program like PowerDVD or WinDVD to play the blu-ray. I believe those programs cost money but I'm sure there are some free options out there.

Sorry about the first post its not burning software you are after DAPlayer might be a good choice

According to the specs for the Windows 7 model, Corel WinDVD BD is supplied installed by the Sony manufacturer. And the software ought to play most of the BD's out of the box, except for the most recent vintage, perhaps, that require recent authentification/protecton algorithms. The original installed program was from June of 2012. Maybe a few components of WindDVD BD need to be updated.

Slip-streamed clean install? Maybe obsessive-compulsively removed programs that protect the BD operation?

gigagiggles said:

According to the specs for the Windows 7 model, Corel WinDVD BD is supplied installed by the Sony manufacturer. And the software ought to play most of the BD's out of the box, except for the most recent vintage, perhaps, that require recent authentification/protecton algorithms. The original installed program was from June of 2012. Maybe a few components of WindDVD BD need to be updated.

Slip-streamed clean install? Maybe obsessive-compulsively removed programs that protect the BD operation?

Hi, the laptop originally came with Vista so we formatted the laptop and installed a Windows 7 Home Premium.

Thanks for the suggestions all, I have spoken to my friend on the phone and given him some to try but unfortunately he's not really getting any where yet.

First off has it played BDs before?
Normal drives wont play BluRay so I just wanna be sure that you even have an actual BD player first.

Is it showing up in Device Manager?

Indianatone said:

Download VideoLan, that plays back about everything you can throw at it.
VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

Sony : Specification for VGN-FZ21Z | VGN-FZ21Z technical specifications

Sony : VGN-FZ21Z updates | Download updates for VGN-FZ21Z

Tell you friend he needs to go to the above site and download the updates for Windows 7, That will fix the issue.

Hi there thank you for your reply, I have sent the download links to him but unfortunately he keeps getting this message: "you must have the previous WinDVD installed" and it won't let him go any further.

Do you know how we can get the previous version than the one in the above link that you kindly supplied?

I appreciate everyones help BTW.