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Windows 7: windows 7 will not proceed past "welcome"

23 Mar 2013   #1
johnwharper

Windows 7 Home 32 bit
 
 
windows 7 will not proceed past "welcome"

I can't use my other laptop as I can't get past the Welcome screen. I have looked at a lot of solutions on Forum, but all seem to be useless in my case. Most are like "If your car won't start, drive it to the repair shop". I can't download, reinstall Windows, or do anything because I can't get past Welcome. Any ideas?


My System SpecsSystem Spec
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23 Mar 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Can you boot to the safe mode?
Tapping F8 during a reboot should get you there.
My System SpecsSystem Spec
24 Mar 2013   #3
nilank

 

Get into Safe mode as suggested by UsernameIssues, then click Start > Type "msconfig" > Hit Enter.

Uncheck everything under Start up tab. Then go to services tab > Check "Hide all Microsoft services" > Uncheck all the services now > Restart into normal mode and report back.
My System SpecsSystem Spec
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24 Mar 2013   #4
JC Zorkoff

Windows 7 Pro x64 - SP1
 
 

I have had problems like this when the OS was trying to access some device that was not responding. Usually it would continue if I waited long enough.

You might try disconnecting all devices ... including the network connection ... and allow several minutes for any timeouts to expire.
My System SpecsSystem Spec
24 Mar 2013   #5
pscowboy

W7 Home Premium 32bit
 
 

You weren't explicit enough on your Windows reinstallation comment.

This happens offline via the optical and there is no "Welcome" until the process is complete.

Have you done this and froze at "Welcome"? That would be interesting!
My System SpecsSystem Spec
24 Mar 2013   #6
johnwharper

Windows 7 Home 32 bit
 
 

The computer is an HP laptop. Not connected to a network or any other device. Sequence is: Turn computer on, enter password when given screen to do so, press enter, then "Welcome" appears and nothing happens after that........hitting F8 repeatedly does not help.........
My System SpecsSystem Spec
24 Mar 2013   #7
nilank

 

Please note that you've to hit F8 just after you power on your system, before the Windows boot screen appears.
My System SpecsSystem Spec
24 Mar 2013   #8
johnwharper

Windows 7 Home 32 bit
 
 

You are a genius.....Thanks so much........
My System SpecsSystem Spec
24 Mar 2013   #9
nilank

 

Woah, woah, wait dude! How did you solve your problem? Please post back the solution so that it helps others out there in the future!
My System SpecsSystem Spec
24 Mar 2013   #10
johnwharper

Windows 7 Home 32 bit
 
 
johnwharper

Ha! So sorry, I was just so excited to regain acess to my computer. By hitting F8 repeatedly just after pushing the power button, I got acess to a page which included Recovery Manager. After trying several options, all for naught, I finally had to Restore to Factory Settings. Once that process completed, I had a "new" computer......since I use an off-site backup, I am now "rebuilding". Bottom line, I was only able to correct the problem of "cant get past welcome" by going back to factory settings. Only by using the F8 tip was I able to get access to my Os.
My System SpecsSystem Spec
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 windows 7 will not proceed past "welcome"




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