windows 7 will not proceed past "welcome"

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  1. Posts : 5
    Windows 7 Home 32 bit
       #1

    windows 7 will not proceed past "welcome"


    I can't use my other laptop as I can't get past the Welcome screen. I have looked at a lot of solutions on Forum, but all seem to be useless in my case. Most are like "If your car won't start, drive it to the repair shop". I can't download, reinstall Windows, or do anything because I can't get past Welcome. Any ideas?
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Welcome to the Seven Forums.

    Can you boot to the safe mode?
    Tapping F8 during a reboot should get you there.
      My Computer


  3. Posts : 504
       #3

    Get into Safe mode as suggested by UsernameIssues, then click Start > Type "msconfig" > Hit Enter.

    Uncheck everything under Start up tab. Then go to services tab > Check "Hide all Microsoft services" > Uncheck all the services now > Restart into normal mode and report back.
      My Computer


  4. Posts : 12
    Windows 7 Pro x64 - SP1
       #4

    I have had problems like this when the OS was trying to access some device that was not responding. Usually it would continue if I waited long enough.

    You might try disconnecting all devices ... including the network connection ... and allow several minutes for any timeouts to expire.
      My Computer


  5. Posts : 233
    W7 Home Premium 32bit
       #5

    You weren't explicit enough on your Windows reinstallation comment.

    This happens offline via the optical and there is no "Welcome" until the process is complete.

    Have you done this and froze at "Welcome"? That would be interesting!
      My Computer


  6. Posts : 5
    Windows 7 Home 32 bit
    Thread Starter
       #6

    The computer is an HP laptop. Not connected to a network or any other device. Sequence is: Turn computer on, enter password when given screen to do so, press enter, then "Welcome" appears and nothing happens after that........hitting F8 repeatedly does not help.........
      My Computer


  7. Posts : 504
       #7

    Please note that you've to hit F8 just after you power on your system, before the Windows boot screen appears.
      My Computer


  8. Posts : 5
    Windows 7 Home 32 bit
    Thread Starter
       #8

    You are a genius.....Thanks so much........
      My Computer


  9. Posts : 504
       #9

    Woah, woah, wait dude! How did you solve your problem? Please post back the solution so that it helps others out there in the future!
      My Computer


  10. Posts : 5
    Windows 7 Home 32 bit
    Thread Starter
       #10

    johnwharper


    Ha! So sorry, I was just so excited to regain acess to my computer. By hitting F8 repeatedly just after pushing the power button, I got acess to a page which included Recovery Manager. After trying several options, all for naught, I finally had to Restore to Factory Settings. Once that process completed, I had a "new" computer......since I use an off-site backup, I am now "rebuilding". Bottom line, I was only able to correct the problem of "cant get past welcome" by going back to factory settings. Only by using the F8 tip was I able to get access to my Os.
      My Computer


 
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