Print queue won't clear


  1. Posts : 5
    windows 7 pro x64
       #1

    Print queue won't clear


    I was trying to help someone who could not print. The print queue was present and could not be cleared with the usual cancel operations or by uninstalling and reinstalling the printer software.

    Any ideas? Do we need to do a repair install of Windows? Could the spooler service be defective?

    TIA for any help.

    Steve Samson
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi and Welcome to Windows 7 Forum slsmvs The link below should help

    Print Spooler Queue - Clear and Reset
      My Computer


  3. Posts : 5
    windows 7 pro x64
    Thread Starter
       #3

    Big thanks, Maxie. The .BAT worked and now the print queue behaves normally.

    Cheers,

    Steve
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Most Welcome Steve glad its sorted :)
      My Computer


 

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