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Windows 7: External Hard Drive Not Showing Up

30 Mar 2013   #1
Trixi

Windows 7 x64
 
 
External Hard Drive Not Showing Up

I have a western digital 2tb hard drive and I am unable to access any of the information on it. It is listed in the devices and printers, but it doesn't give me many options to do much, just view it.

I know that it works on my hp laptop, but the laptop has since crashed. I purchased a new hp desktop and this is where my troubles are.

I tried to find it in disk management, however, it is not found there either. I'm not sure what else to do to access my information.

Any ideas?




Attached Thumbnails
-disk-management.jpg   -my-computer.jpg  
My System SpecsSystem Spec
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30 Mar 2013   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 



Hello Trixi


Try a different USB port with the WD Ext HD power turned off. Then power it on to see if the device is found & added. Then check Disk Management.
My System SpecsSystem Spec
30 Mar 2013   #3
Trixi

Windows 7 x64
 
 

Tried that... I guess I should mention that it is a 3.0 usb via ss port. Plugged into the front of my computer into an ss slot. When I uninstall it, and plug it in, it goes through the motion of installing it, but I just don't see it where it should be.
My System SpecsSystem Spec
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 External Hard Drive Not Showing Up




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