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Windows 7: My dvd drive reading used disks as blank

31 Mar 2013   #1
ComIlliterate

Windows 7 Home Basic 64bit
 
 
My dvd drive reading used disks as blank

My dvd drive is unable to read some of the dvd's and all cd's(so far) nd shows them blank.
My laptop is about 2 yrs old. There was no problem reading disks until some days ago. It is able to read all dvds written by it but cannot read any of the cds even written by it. It is unable to read almost all dvds from a shop from where I borrow duplicate movie dvds and cds. It reads all of the genuine movie dvds but cannot read any cds including the genine ones. But all the dvds and cds run on other computers.


My System SpecsSystem Spec
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31 Mar 2013   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

It sounds like the laser in the drive has become defective, is out of alignment, or it could be just dirty.

It is impractical to attempt repair on an optical drive, they should just be replaced. But before giving it up try cleaning out the tray (w/laser) and the compartment with compressed air. Do not apply pressure to the laser to wipe it clean, these are very fragile and the alignment is in micrometers.
My System SpecsSystem Spec
31 Mar 2013   #3
ComIlliterate

Windows 7 Home Basic 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
It sounds like the laser in the drive has become defective, is out of alignment, or it could be just dirty.

It is impractical to attempt repair on an optical drive, they should just be replaced. But before giving it up try cleaning out the tray (w/laser) and the compartment with compressed air. Do not apply pressure to the laser to wipe it clean, these are very fragile and the alignment is in micrometers.
I dont think it is caused by dirty lens. Because I used to clean it every once a week with lens cleaning cd with a small brush attached to it. As the drive is unable to read the cd now, I rotate the disk with my hand to clean the lens. And even after cleaning the lens it is unable to read dvds and cds. I saw on another forum that it might be an allignment issue due to which it is unable to read. so if I my dvd drive(if there is no other way) will the problem be resolved. Just want to know if it is a software problem or hardware. Is the mentioned "alignment" a hardware related something? Please suggest anything to solve the isse other than to replace it.
My System SpecsSystem Spec
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31 Mar 2013   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Like I said, the alignment on these things is so precise that it is nearly impossible to do it by hand. You could try, but chances are you will only make things worse. Even if the laser has burned out, replacing it is an iffy proposition. And I will bet a replacement laser would cost as much as a new drive. In the US they sell for $20.

You could take the drive out and test it in another computer to rule out any connection or motherboard issues as well as software. You could try and flash the firmware - if it has any. But other than that it is probably replacement time.
My System SpecsSystem Spec
01 Apr 2013   #5
johngee

Windows 7 Ultimate X64
 
 

As said above, it sounds as if the drive is going (has gone) belly up. I had similar problems with a drive of similar age - cleaning made no difference. Replacement cured.
My System SpecsSystem Spec
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 My dvd drive reading used disks as blank




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