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Windows 7: BSOD Causing Mouse To Malfunction!

09 Apr 2013   #1
ST3V32013

Windows 7 Ultimate x64
 
 
BSOD Causing Mouse To Malfunction!

Hi I was Just Starting Minecraft The Other Day And I Got The BSOD! I Restarted And Now My Mouse Does Not Carry Out Commands And Functions Properly (eg. Left Click=Right Click)! This Is On My External And Built In Mouse! Please Help, Thanks!!


My System SpecsSystem Spec
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09 Apr 2013   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by ST3V32013 View Post
This Is On My External And Built In Mouse
Do you mean this is a laptop and the problem is with the touch pad?

To start, open Device Manager and see if the touchpad is listed, and is "functioning properly" under it's Properties.
Start > Control Panel > Hardware & Sound > Device Manager > Mice and Other Pointing Devices > Expand (+) > Right Click > Properties > Device Status
My System SpecsSystem Spec
09 Apr 2013   #3
ST3V32013

Windows 7 Ultimate x64
 
 

They Are All Functioning Properly But It Cant Just Be The Mouse As The Wired USB Mouse And The In-Built One Both So The Same!
My System SpecsSystem Spec
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09 Apr 2013   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I understand. We just need to determine if the drivers for the devices are installed and working properly.
If yes we go one way, if no we go another.

Did you check the Device Manager?
My System SpecsSystem Spec
09 Apr 2013   #5
ST3V32013

Windows 7 Ultimate x64
 
 

Yes and i also uninstalled and re installed the drivers and its still the same!
My System SpecsSystem Spec
09 Apr 2013   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Do you recall what the title of the Bluescreen was? Was this the first time you have seen the Bluescreen?

And this may seem like a odd question, but I must: have you shut down the laptop completely and then restarted it yet?

If this was the first time then the simplest first step would be to perform a System Restore to a point before the problem began.

One other note: Normally a bluescreen does not cause a hardware malfunction. It is actually the hardware malfunction that causes the bluescreen.
My System SpecsSystem Spec
09 Apr 2013   #7
ST3V32013

Windows 7 Ultimate x64
 
 

I Do Not remember the title but i have shut down and restarted loads!
How do i upload the .dmp file for the bsod??
My System SpecsSystem Spec
09 Apr 2013   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

There are detailed instructions in the Crashes & Debugging forum. Plus there are people there who can read the dump files for you (That stuff is beyond me).

See here:
BSOD Help and Support - Windows 7 Help Forums
My System SpecsSystem Spec
09 Apr 2013   #9
ST3V32013

Windows 7 Ultimate x64
 
 

Ah Thanks
My System SpecsSystem Spec
09 Apr 2013   #10
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Copy a link to your Bluescreen forum post here so I can keep track of what the Blue Boys find!
My System SpecsSystem Spec
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 BSOD Causing Mouse To Malfunction!




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