Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Asus N56VZ Laptop not recognizing 3TB External HDD

11 Apr 2013   #11
alphanumeric

Windows 10 Education 64 bit
 
 

OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.


My System SpecsSystem Spec
.
11 Apr 2013   #12
wasabipea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

There is one USB plug and a wall adapter. Is there anything I can do if it's not getting enough power from the laptop?
My System SpecsSystem Spec
11 Apr 2013   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by wasabipea View Post
Quote   Quote: Originally Posted by alphanumeric View Post
OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

There is one USB plug and a wall adapter. Is there anything I can do if it's not getting enough power from the laptop?
Mate that size drive is going to need the ac adaptor it is asking a lot of the laptop USB supply if it is getting power from the machine I reckon it probably is way too little if you have seen inside one of those things you would know why.

Anyway you can find the available USB power supply through Device manager rather than me type the whole thing out see this linux - How do you check how much power a USB port can deliver? - Super User

The hva e look at the drive and see the power requirements they will be signed on it somewhere if the USB power of the machine is sufficient then using the USB will be fine. Personally I would rather use the adaptor.
My System SpecsSystem Spec
.

11 Apr 2013   #14
wasabipea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by wasabipea View Post
Quote   Quote: Originally Posted by alphanumeric View Post
OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

There is one USB plug and a wall adapter. Is there anything I can do if it's not getting enough power from the laptop?
Mate that size drive is going to need the ac adaptor it is asking a lot of the laptop USB supply if it is getting power from the machine I reckon it probably is way too little if you have seen inside one of those things you would know why.

Anyway you can find the available USB power supply through Device manager rather than me type the whole thing out see this linux - How do you check how much power a USB port can deliver? - Super User

The hva e look at the drive and see the power requirements they will be signed on it somewhere if the USB power of the machine is sufficient then using the USB will be fine. Personally I would rather use the adaptor.
I meant I am already using both the AC adapter and the USB. It says my USB ports have 500mA of available power. I can't find anything about the drive's requirements.
My System SpecsSystem Spec
11 Apr 2013   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry mate I must have misunderstood what you said I thought you meant run it only via the USB you have to have that for data anyway.

So there must be a model number on it somewhere if you can post that it would be really helpful
My System SpecsSystem Spec
11 Apr 2013   #16
wasabipea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Sorry mate I must have misunderstood what you said I thought you meant run it only via the USB you have to have that for data anyway.

So there must be a model number on it somewhere if you can post that it would be really helpful
Seagate GoFlex Desk with 3.0 USB
I'm pretty sure the model number is STAC3000102 (I checked on the site. I don't have it with me this moment)
My System SpecsSystem Spec
11 Apr 2013   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok I have had a scout around including that Seagate forum but it seems that the machine is the problem if the Go Flex works in the other machines.

Have you had a look in the Device Manager to see if there is anything there? See my pic


Attached Thumbnails
Asus N56VZ Laptop not recognizing 3TB External HDD-go.png  
My System SpecsSystem Spec
12 Apr 2013   #18
alphanumeric

Windows 10 Education 64 bit
 
 

If it has its own power pack then it "shouldn't" be a power issue. The reason I asked is that a lot of those external enclosures don't come with power packs and will have issues especially on laptops. Have a look at what ICit2lol posted and see what that leads to.
My System SpecsSystem Spec
12 Apr 2013   #19
wasabipea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Ok I have had a scout around including that Seagate forum but it seems that the machine is the problem if the Go Flex works in the other machines.

Have you had a look in the Device Manager to see if there is anything there? See my pic
Nothing comes up on Device Manager. No yellow symbols either. I haven't had any connectivity issues with anything else I've plugged in though... Just don't understand what's wrong.
My System SpecsSystem Spec
12 Apr 2013   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by wasabipea View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Ok I have had a scout around including that Seagate forum but it seems that the machine is the problem if the Go Flex works in the other machines.

Have you had a look in the Device Manager to see if there is anything there? See my pic
Nothing comes up on Device Manager. No yellow symbols either. I haven't had any connectivity issues with anything else I've plugged in though... Just don't understand what's wrong.
Just so we have it right Wasa the drive is not there or it is there but no yellow symbols? Sorry mate but just cannot see why the drive is working ok on other machines and not this one.
My System SpecsSystem Spec
Reply

 Asus N56VZ Laptop not recognizing 3TB External HDD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
External USB Speakers suddenly not working on my Asus laptop
Hi. One moment all was fine - next, no sound... Can anyone please help? My small external speakers connect via a USB port and an audio jack plugged into the speakers/headphone socket (both needed - I guess the USB connection is just to power them?). After months of no problems, when I connect...
Sound & Audio
Asus AT5IONT-I USB 3.0 ports not recognizing WD portable hard drive
For over a year, things were good and then recently it just stopped recognizing my USB 3.0 WD portable hard drive. I tried connecting the drive to another computer with USB 3.0 and it works fine there so I've ruled out the hard drive being the issue. The port still powers the drive and hdd light...
Hardware & Devices
Macrium Reflect not recognizing external HD
Hi, new to the forums. I was having some HDD issues and decided to get a new internal hard drive prior to any major hard drive failure. Once the replacement HDD arrived from Amazon, I used Macrium Reflect free edition to successfully created a rescue cd, made a Macrium mirror image of my C: on an...
Backup and Restore
PC not recognizing External Drive
Hey guys! So i have a 1Tb external Drive (USB) and its never had any problems until now. I just recently reinstalled windows and when I try plugging in my external drive and then powering it on. My PC doesn't recognize it. I know that it knows its plugged in because it is showing up in Device...
Hardware & Devices
PC stopped recognizing my external HD but other PC/Laptops still do
One day my main desktop stopped recognizing my external 2.5 HD (uses to 2 usb ports for power). Even in "disc management" its not recognized, but the interesting thing is, all other usb devices work perfectly even all thumb drives. I originally thought my HD was starting to fail, but later...
Hardware & Devices
Windows 7 not recognizing my external HDD
Hi. I have recently purchased the PQI external hard drive. It works on Windows XP, on Ubuntu Linux... But when I connect it to my computer with Windows 7 installed (RTM version), it won't show up in My Computer. When I try to format it in the Disk Management, it shows up some kind of error. I can't...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App