External DVD Burner no longer being detected!


  1. dragonfly8707
    Posts : 2
    Windows 7 Home Edition 32bit
       New #1

    External DVD Burner no longer being detected!


    Ok, so I have an Acer Aspire 1410 that did not come with an internal CD/DVD drive, so I bought an external one to plug into my USB port. It is a Velocity Micro that I found on Amazon. When I bought my laptop, it came with a free Windows 7 upgrade, which I installed upon taking the laptop out of the box. After realizing I needed the external drive and ordering one, I installed it with no problem.

    Fast forward several years with no problems whatsoever: I plug in my external DVD burner and nothing happens. The light doesn't come on, it doesn't make it's usual noises as it comes on, and my laptop acts as if there is nothing there at all. It had been working perfectly fine the day before.

    What is going on? Can someone please help me figure this out? I have 3 USB ports on my laptop and have tried every one with the same result. I've tried restarting my laptop with it plugged in. I've tried plugging it into another laptop. Nothing.

    I have had some trouble with my USB ports not working properly from time to time, but when I plug in anything else, those devices work fine. I've scanned and updated everything so I know nothing is outdated.

    Never had a problem with my device until now. Now it seems to have just died. Please help me!
      My Computer
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  3. johnebadbak
    Posts : 87
    Windows 7 Ultimate 32bit
       New #2

    Velocity Micro | PC Support
      My Computer
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  4. dragonfly8707
    Posts : 2
    Windows 7 Home Edition 32bit
    Thread Starter
       New #3

    I already have the device installed on my computer. It was working fine for several years until just now. I have never had a problem with it before. The link only tells me how to install it on my computer.
      My Computer
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