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Windows 7: Optical mouse stops working

18 Apr 2013   #1

Win7, home premium, 64 bit
Optical mouse stops working

I have a Logitech optical, wireless mouse that ceases to work after 5 miutes or so after I boot the computer. Here is what I have tried. One: if I start if safe mode, the problem doesn't exist and I can use the mouse for extended times. Two; I went on the Logitech web page and tried downloading the driver. A notice came up that I have a more recent copy of the driver. That is surely a funny response. Three, I tried a USB mouse and it failed to work when the optical mouse wasn't working. Four; I tried the wireless mose from my laptop and it exhibited the sam problem. I suspect it may an O/S problem. Any suggestions?

My System SpecsSystem Spec

18 Apr 2013   #2

Windows 8.1 Pro + Windows 10

Retiredbill, sounds like you have a conflict. Try using CCleaner and clean your registry.

Note   Note
Back a back up of it when it prompts you

My System SpecsSystem Spec
18 Apr 2013   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

You might also try this for USB problems.
USB Driver - General Fix for Problems

And a different USB port. If you use USB2.0, try a 3.0 if you have one.
My System SpecsSystem Spec

18 Apr 2013   #4

Win7, home premium, 64 bit

I happen to have CCleaner on my machine so I ran it. I also have ASC and ran that as well. he problem is fixed. Thank you very much. Incidentally, I also put the mouse receiver into another USB port and that didn't work.
My System SpecsSystem Spec
18 Apr 2013   #5

Windows 8.1 Pro + Windows 10

Great, glad you got it fixed. I'm curious what is ASC?
My System SpecsSystem Spec

 Optical mouse stops working

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