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Windows 7: New Windows 7 Home x64 install not detecting External Drive.


25 Apr 2013   #1

Windows 7 Home Ultimate x64.
 
 
New Windows 7 Home x64 install not detecting External Drive.

So after my prehistoric motherboard finally died, I bit the bullet and did a complete system overhaul, upgrading to my current listed specs in my profile along with a new Windows 7 Home Ultimate x64 install.

However, it has provided me with an unexpected issue. Windows no longer detects my Toshiba USB 3.0 external Hard drive. I know that the computer itself can detect it because my Asus Sabertooth Z77 motherboard's BIOS window lists it among the connected drives. However, despite the LED light on the drive itself coming on when I initially connect it, the light eventually goes off. It is not listed in the My Computer drive listing, nor is it detected within the Disk Management or Device Manager lists of devices or drives inside Windows and it worked perfectly on my old Windows OEM x32 OS with my old build.

Can anyone help? All of my precious work is located on there, including my major college assignments due next week and while I did do backups every several days, one of the assignments was hammered out in less than that in several all night sessions. Any help would be greatly appreciated. Thank you!


My System SpecsSystem Spec
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25 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Have you installed USB3 drivers? Check the Device Manager and see if the USB3 device drivers are installed.
New Windows 7 Home x64 install not detecting External Drive.-usb3.png
Kari


My System SpecsSystem Spec
25 Apr 2013   #3

Windows 7 Home Ultimate x64.
 
 

Addendum: Never mind folks. Sorry, it seems that my motherboard actually has two sets of USB drivers and I didn't see or install the second. It's working now. Thanks for the clue Kari. :3
My System SpecsSystem Spec
.


25 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

You are welcome, main thing is you got it working.
My System SpecsSystem Spec
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 New Windows 7 Home x64 install not detecting External Drive.




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