|01 May 2013||#1|
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Bluetooth speakers: 'Allow a Device to Connect' greyed out
I have searched through Bluetooth articles and couldn't find any relevant answers. I have a HMDX Jam bluetooth speaker and cannot connect it to my Sony Vaio Windows 7 HP (2012) laptop via Bluetooth, although it connects with the line-in cable no prob (screenshot 1).
The speaker connected instantly to my Android tablet, so I know the speaker is functioning correctly.
The problem seems to be in 'pairing'. When I connected the speaker to my Asus tablet, it asked for the pairing code, which I entered in, and the combo were up and running.
When I attempt to connect the speaker to my laptop, it is recognized but I am not asked for the 'pairing code'. I also see that when I right-click on the bluetooth icon in the taskbar, that 'Allow a Device to Connect' is greyed out (screenshot 2). I presume that is why the pairing code dialogue box is not opening. As you can see from the screenshot, I have ticked the 'Allow Bluetooth devices to find this computer' tick-box.
When I double-click on the speaker icon in Devices, I get the message that the operation failed to initialize (screenshot 3).
Also, when I took screenshot 1, I firstly tried to send it via bluetooth from my phone to the laptop, it failed. The devices are 'paired but not connected' and after three attempts I gave up and got the cable out.
I have attempted to put as much relevant info here as I can think of. I would also like to add that I have virus troubles at the momernt and am in the process of posting a thread in an Anti-Malware forum, although I haven't started that yet.
Many thanks in advance.
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|05 May 2013||#2|
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Well its been a couple of days since I posted the above. In the mean time I continued to search for help elsewhere, and in fact have been able to resolve the issue.
It turns out Windows 7 is not very well adapted to Bluetooth. I found a few other similar posts, reading through the replies the concensus seemed to be that Windows 7 is good for keyboards and mice but not much more. As I say I'm only going on what I've read as replies to similar problems.
The solution appears to be to download Bluetooth driver software from the following link, Bluetooth Software Download | Broadcom
I tried this and Bingo, works straight away. Have to say that it's not ideal, still haven't got the devices to pair,
Interestingly, on the Sony own Youtube video on how to connect your Bluetooth device to a Vaio laptop, the 'Allow a Device to Connect' command (when you right-click the Bluetooth icon in system tray) was greyed out as well, so it appears its not a settings issue as I suspected.
I think the real solution it to get in touch with Sony support and/ or HMDX Jam, which I'll do in the near future. At the moment I'm happy to have the speaker play via Bluetooth so I can get on with more pressing issues.
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