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Windows 7: disk 1 is unknown, not initialized, unallocated

04 May 2013   #21
jumanji

Windows 7 Home Premium 32 bit
 
 

I shall be on my computer for the next 5 hours till midnight here.

Anytime you require any clarification feel free to ask.


My System SpecsSystem Spec
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04 May 2013   #22
jenny123

window 7
 
 

I'm about to try to fix my drive, but I'm afraid if something comes up that you did not mention, and you are not online,I don't know where to seek for help, other then wait for reply.Should I just bring it to a store and have them fix it. I'm scare to take the chance, I just wish I could bring it to you ( joking). Here goes nothing!
My System SpecsSystem Spec
04 May 2013   #23
jumanji

Windows 7 Home Premium 32 bit
 
 

Hey. don't worry too much. It is a very simple job. I shall be sitting in front of the computer for the next two hours and will guide you step by step as I run the program on my computer.

Have you downloaded and installed the program?

If so we will start now if you say yes.

EDIT: Or else let me go and have my sleep. Someone else there can definitely take over and help you or else I shall be back again tom morning. That will be around 4.00 P.M. for you.
My System SpecsSystem Spec
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04 May 2013   #24
jenny123

window 7
 
 

Yes
My System SpecsSystem Spec
04 May 2013   #25
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, connect your external drive and run the program.

Do you see your external drve in the Disk map?
My System SpecsSystem Spec
04 May 2013   #26
jenny123

window 7
 
 

i try to do the screen shot but i cant find snipping tool
My System SpecsSystem Spec
04 May 2013   #27
jumanji

Windows 7 Home Premium 32 bit
 
 

Here is how my external drive Disk 2 looks.

-04-05-2013-22-39-24.jpg


My System SpecsSystem Spec
04 May 2013   #28
jumanji

Windows 7 Home Premium 32 bit
 
 

It is oK. does not matter. Just tell me how your Disk2 looks like.The second one in the map is the external drive. In my case it is good. In your case it may only show the capacity and unallocated. confirm
My System SpecsSystem Spec
04 May 2013   #29
jenny123

window 7
 
 

Do you see it, I use my phone


Attached Thumbnails
-image.jpg  
My System SpecsSystem Spec
04 May 2013   #30
jenny123

window 7
 
 

do you see? what next?


Attached Thumbnails
-pic-1.jpg  
My System SpecsSystem Spec
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 disk 1 is unknown, not initialized, unallocated




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