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Windows 7: Galaxy S3 Tethering crashed PC

03 May 2013   #1

Windows 7 Home Premium 64bit
Galaxy S3 Tethering crashed PC

So, just recently got a new phone (Samsung Galaxy S3). I'm going through all the basics, which eventually leads to plugging it in and sending things back and fourth from my computer.

I plug it in and it asks me if I want to install some or other Verizon software so that my phone could interact with my computer more easily. I accept it and half way during the installation my computer just completely blue-screens. I try once more to install the software after a restart, to no prevail; another crash.

At that point I did a bit of research and (although nobody else had my problem) the software wasn't 100% necessary to connecting the phone to the computer. I follow the directions: Went to settings, found tethering "Share your device's data via USB." Its supposed to make the phone basically just a USB stick and you can access the data that way. I plug my phone in once again, click the tether button, and blue screen. Tried once more: this is when the picture was taken.

Anybody have any ideas on whats causing my computer to act this way?

Attached Thumbnails
My System SpecsSystem Spec

03 May 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Your stop error: BSOD Index | STOP 0x00000035: NO_MORE_IRP_STACK_LOCATIONS Points to a device driver then memory.

Can you check to see if any of the verizon software was installed on your machine? It might be causing this.

Tried a restore point to before your first attempt then checking if 7 can see it okay?

Tried running a sfc /scannow, then checking?

Tried "Last Known Good Configuration", then checking if phone works?

According to my wife's galaxy nexus manual (verizon), If you're using 7 you don't need verizon's software.

Here are two passages:
Connect to a Windows computer via USB
  • You can use a USB cable to connect your phone to a Windows computer and transfer music, pictures, and other files in both directions. This connection uses the MTP protocol, which is supported by most recent versions of Windows.
  • If you are using USB tethering, you must turn that off before you can use USB to transfer files between your tablet and computer.
  • When you connect your phone to the USB port on your computer, its USB storage is mounted as a drive and appears on your computer screen. You can now copy files back and forth as you would using any other external device.
  • When you're finished, simply disconnect the phone by unplugging the USB cable.
  • Related settings
  • Settings > Wireless & networks > More > Tethering & portable hotspot
  • Settings > Device > Storage > Menu > USB computer connection
Share your phone's data connection via USB
  • If your computer is running Windows 7, Mac OS X, or a recent distribution of some flavors of Linux (such as Ubuntu), you can follow these instructions without any special preparation.
  • If you're running a version of Windows that precedes Windows 7, or some other operating system, you may need to prepare your computer to establish a network connection via USB.
  • 1.) Connect your phone to your computer with a USB cable. A USB icon appears at the top of the screen, and the notification Connected as a media device or Connected as a camera appears briefly at the top of the screen. For the purposes of tethering, the type of connection doesn't matter.
  • 2.) Go to Settings > Wireless & networks > More > Tethering & portable hotspot.
  • 3.) Check USB tethering. Your computer is now sharing your device's data connection.
  • 4.) To stop sharing your data connection, uncheck USB tethering or disconnect the USB cable.
We're running wi-fi to her phone, but we haven't had the need to have a physical connection between her phone and our machine, yet.
My System SpecsSystem Spec

 Galaxy S3 Tethering crashed PC

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