Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unknown device (Device Manager)


18 May 2013   #1

Windows 7 Home Premium 64bit
 
 
Unknown device (Device Manager)

Hello. I have two unknown devices listed in Device Manager. The devices don't show Hardware IDs in drop-down list. I've attached a txt file with:
  • DevNode status
  • Device Instance path
  • Class Long Name
  • Class Short Name
  • Class icon path
  • siblings
  • parent

Could someone please help? Thank you.



Attached Files
File Type: txt Unknown Device.txt (4.9 KB, 4 views)
My System SpecsSystem Spec
.

18 May 2013   #2

Windows 7 ultimate x64
 
 

Could you use this tool to post all the files here.
My System SpecsSystem Spec
18 May 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

To find unknown devices:

Step 1:
  • Go into Device Manager and right click on the unknown device > Properties
  • Go to the Details Tab
  • Under Property > down arrow > select: Hardware IDs
  • One the first line you need to write down the VEN and DEV codes. These are always 4 character codes that come after the underscore (x3&rDEV_CODE)
Step 2:
This should give you enough info to determine what the mystery device is.


EDIT: This was posted before the OP edited their first post.
My System SpecsSystem Spec
.


18 May 2013   #4

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Could you use this tool to post all the files here.
Attached zip file.


Attached Files
File Type: zip sueling.zip (2.33 MB, 4 views)
My System SpecsSystem Spec
18 May 2013   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
To find unknown devices:

Step 1:
  • Go into Device Manager and right click on the unknown device > Properties
  • Go to the Details Tab
  • Under Property > down arrow > select: Hardware IDs
  • One the first line you need to write down the VEN and DEV codes. These are always 4 character codes that come after the underscore (x3&rDEV_CODE)
Step 2:
This should give you enough info to determine what the mystery device is.
The devices don't show Hardware ID in drop-down list.
My System SpecsSystem Spec
18 May 2013   #6

Windows 7 ultimate x64
 
 

sueling

Have you ever installed Kingsoft Antivirus....

Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
My System SpecsSystem Spec
18 May 2013   #7

Windows 7 ultimate x64
 
 

Please use Microsoft Security essential for your antivirus need... it is free and light on the system and what we recommend to most of people here .
My System SpecsSystem Spec
20 May 2013   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
sueling

Have you ever installed Kingsoft Antivirus....

Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
Oh, I installed Kingsoft Antivirus by accident. It was uninstalled a few months ago. I have Renovo Uninstaller on my PC. How do I remove traces of the antivirus with Renovo?
My System SpecsSystem Spec
20 May 2013   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Please use Microsoft Security essential for your antivirus need... it is free and light on the system and what we recommend to most of people here .
Thanks for your advice. I will use MS Security Essentials for anti-virus needs. Could you please recommend other programs to complement MS Security Essentials? I'm using Malwarebytes Anti-Malware & AntiLogger Free.
My System SpecsSystem Spec
20 May 2013   #10

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by sueling View Post
Quote   Quote: Originally Posted by centaur78 View Post
sueling

Have you ever installed Kingsoft Antivirus....

Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
Oh, I installed Kingsoft Antivirus by accident. It was uninstalled a few months ago. I have Renovo Uninstaller on my PC. How do I remove traces of the antivirus with Renovo?
There are some ways to do it since you have already uninstalled it.

If you check revo.. you will have an option for "Forced Uninstall." ... select that and then point it to the directory in your Program files pointing to the Kingsoft Antivirus folder. then click on next and it would go from there .....

or you could run Autoruns and then click on File> Save.. Save the file in .arn format and upload here. I Will have a look and i will advice you how to go ahead...

Malware Byte is good complement to the MSE. you can use it..
My System SpecsSystem Spec
Reply

 Unknown device (Device Manager)




Thread Tools



Similar help and support threads for2: Unknown device (Device Manager)
Thread Forum
Solved Device Manager Unknown Drivers
Device Manager - Unknown Device Hardware & Devices
Unknown Device in Device Manager/Show Hidden Devices Drivers
Solved Unknown device in device manager Hardware & Devices
Unknown device in device manager (code: 28) Drivers
Unknown Device in Device manager. Hardware & Devices
Device Manager reports Unknown Device & explorer crash Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:35 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33