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Windows 7: Can't see hard drive or DVD drive in Computer or Windows Explorer


25 May 2013   #1

Windows 7 Pro x64
 
 
Can't see hard drive or DVD drive in Computer or Windows Explorer

I reinstalled Windows 7 and everything went well. I can access the internal drive and the DVD drive through Open on Disk Management and a shortcut for the hard drive on the desktop that I created after the install but can't see the hard drive or the DVD drive in Computer or Windows Explorer.

I have an external hard drive that stopped appearing in Computer or Windows Explorer before I reinstalled. It is still accessible through Disk Management but still doesn't appear in Computer.

Thanks for any tips.

My System SpecsSystem Spec
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25 May 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Do you have any yellow exclamation mark symbols inside Device Manager .
My System SpecsSystem Spec
25 May 2013   #3

Windows 7 Pro x64
 
 

No yellow exclamation points - all three drives appear normally.
My System SpecsSystem Spec
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25 May 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Does it appear inside Computer ?
My System SpecsSystem Spec
26 May 2013   #5

Windows 7 Pro x64
 
 

The subject of the post is "Can't see hard drive or DVD drive in Computer or Windows Explorer"
My System SpecsSystem Spec
26 May 2013   #6

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

Does a 3rd party file manager app like Total Commander or XYplorer see/allow use of the drives?

Narrowing this down...

I'd try SFC /scannow from START | search box [admin acct] or command prompt with admin rights.
Verify your windows files and then scan for viruses with the usual virus tools.
My System SpecsSystem Spec
26 May 2013   #7

Windows 7 Home Premium 32 bit
 
 

Hi Denotenator,

You seem to have an OEM machine, DELL ( from your System Specs )

What media did you use for the clean install? Is it DELL OEM installation Disk, DELL recovery disks you probably made or if other than these two what is it?
My System SpecsSystem Spec
26 May 2013   #8

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Faladu View Post
Does a 3rd party file manager app like Total Commander or XYplorer see/allow use of the drives?

Narrowing this down...

I'd try SFC /scannow from START | search box [admin acct] or command prompt with admin rights.
Verify your windows files and then scan for viruses with the usual virus tools.
Total Commander will access C: drive but not Computer. XYplorer will not access C: because it can't access Computer.

SFC / scannow did not show any problems. Norton has been running scans and no problems show up.
My System SpecsSystem Spec
26 May 2013   #9

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by jumanji View Post
Hi Denotenator,

You seem to have an OEM machine, DELL ( from your System Specs )

What media did you use for the clean install? Is it DELL OEM installation Disk, DELL recovery disks you probably made or if other than these two what is it?
I have a Dell 960 and I reinstalled Windows 7 Pro from a CD. I didn't use Dell recovery disks. All data remained on the disk, and apparently so did Dell drivers. There were no driver updates needed when I checked. Windows 7 downloaded over a 100 updates.
My System SpecsSystem Spec
26 May 2013   #10
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

It would appear that you have one of those "Ole My God" problems. . .

Sometimes you just have to "Bite the Bullet," and do a reinstall, or attempt a "Recovery.". . .Darn!
My System SpecsSystem Spec
Reply

 Can't see hard drive or DVD drive in Computer or Windows Explorer




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