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Windows 7: Dell laptop not charging..getting message plugged in not charging

29 May 2013   #1
sirisha

windows 7 home basic 64 Bit
 
 
Dell laptop not charging..getting message plugged in not charging

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


My System SpecsSystem Spec
.
29 May 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by sirisha View Post
Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.
Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.
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 Dell laptop not charging..getting message plugged in not charging




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