Quote: Originally Posted by crazykilla
Hello, I'm CrazyKilla
America is a giant place and full of technology and I'm guessing that no one has problems finding their hardware, but here in the tiny UK I don't know who I can trust, I have bought almost all of my hardware from Amazon.co.uk, but this site isn't made for selling hardware and I am worried i might receive a faulty product or something, are there certain sellers that ALWAYS supply a good part, or are there other websites where i can buy a wide range of hardware? Many sites are not very trustworthy and some are just expensive, and others just don't have the parts in stock or for sale. Could someone recommend a place where i could buy hardware at a good price and get parts that will not be faulty/broken in any way?
I'm not sure the UK is any worse (or better) than anywhere else in this regard.
A decent solution is to always pay with a CREDIT (not a DEBIT) card in the UK -- then if the goods are defective in any way the CREDIT CARD issuer is forced to refund the cost of the goods if the manufacturer won't or can't change them.
I am not a huge Credit Card fan but it's worth it when buying goods / services over the Internet. The good thing about this particular piece of legislation is that even if the goods come from OUTSIDE the UK the credit card issuer still has to GUARANTEE that the purchaser (i.e you) gets the goods in merchantable quality and are the goods you ordered.
This protection also works in the other countries in the E.U and E.E.A (Norway, Lichtenstein and Iceland).
For reasons I STILL can't understand - this protection only applies to payments made by CREDIT CARD. DEBIT CARDS don't get this protection even if they have things like the VISA logo on them.
PRE-PAYMENT cards also don't count -- you have to use a full CREDIT CARD unfortunately.
Banks still are trying to avoid their responsibilities but they can't get out of this one !!!!.
In my experience Amazon UK seems just fine -- if you do need to send something back AFAIK they are easy to deal with and return faulty products back to -- I've never had faulty products from them but people I know haven't had problems.
The Credit Card protection is great also if buying things like airline tickets from "Cheap Airlines" -- you get 100% refund if the airline goes bust for example or you don't get EXACTLY the holiday you've paid for etc).