Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows xp pro - keyboard and mouse not working

09 Jun 2013   #1
ascomputers

Windows 7 Professional / Windows 8 Pro
 
 
windows xp pro - keyboard and mouse not working

Hi all,

I have a dell optiplex 740 (running windows xp professional) which i need to gain access to in order to transfer emails from outlook express to thunderbird on a new windows 7 pro computer.

The issue is that the computer is not allowing me to use the keyboard or mouse to login.

worked completed so far.
- booted to bios in which the keyboard and mouse both work
- run tests which offer success results in the keyboard and mouse options
- removed the CMOS battery and cleared the CMOS leaving the battery out overnight.
- both mouse and keyboard show active lights when desktop is powered up
- both mouse and keyboard are USB
- motherboard does not have PS/2 connectors
- tried 2 sets of mouse and keyboards to see if this would help.
- left the computer running for 30mins to see if the keyboard and mouse would start responding.

rebooted the machine to login and no movement from the mouse or keyboard when selecting the tab option.

I've gone as far and removing the hard drive to get to the outlook express files but cannot get to the files as have no permission access.

can anyone offer some advice?

regards
andrew


My System SpecsSystem Spec
.
18 Jun 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by ascomputers View Post
Hi all,

I have a dell optiplex 740 (running windows xp professional) which i need to gain access to in order to transfer emails from outlook express to thunderbird on a new windows 7 pro computer.

The issue is that the computer is not allowing me to use the keyboard or mouse to login.

worked completed so far.
- booted to bios in which the keyboard and mouse both work
- run tests which offer success results in the keyboard and mouse options
- removed the CMOS battery and cleared the CMOS leaving the battery out overnight.
- both mouse and keyboard show active lights when desktop is powered up
- both mouse and keyboard are USB
- motherboard does not have PS/2 connectors
- tried 2 sets of mouse and keyboards to see if this would help.
- left the computer running for 30mins to see if the keyboard and mouse would start responding.

rebooted the machine to login and no movement from the mouse or keyboard when selecting the tab option.

I've gone as far and removing the hard drive to get to the outlook express files but cannot get to the files as have no permission access.

can anyone offer some advice?

regards
andrew
Hi Andrew,

As the mouse and keyboard works fine outside the operating system environment then replacing them would not help.

You should try doing a parallel installation of windows and then if keyboard works you should be able to access your outlook files.

Also, have tried booting the system in safe mode and check if keyboard works fine there. Hope it helps.
My System SpecsSystem Spec
Reply

 windows xp pro - keyboard and mouse not working




Thread Tools





Similar help and support threads
Thread Forum
Keyboard and mouse not working when reinstalling Windows 7.
Hey. When I try to reinstall Windows 7, I have to choose the keybaord settings and click on "next". But the keyboard and mouse both not work, I tried it in USB 2.0 ports, 3.0 ports, and a lot of different keyboards, but I can't press "next" :/. Does anyone has an idea? Regards Casper.
Installation & Setup
USB keyboard and mouse stop working in windows, but not Ubuntu.
My USB keyboard, mouse, and headset stopped working at first until i restarted, and then restarts took longer, and than the mouse and keyboard wont work at all after numerous boots into windows. I have mouse keys enabled and a PS/2 keyboard so I was/am able to navigate to try and fix things in...
Hardware & Devices
Mouse scroll and keyboard stop working until left click of mouse
After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This...
General Discussion
Mouse & Keyboard not working
i updated my mouse & keyboard drivers and then restarted my computer. now none of them works. They work in BIOS but they don't work in safe mode or windows. so it is impossible for me to roll back my drivers. I checked and usb ports & mouse and keyboard were enabled in BIOS. I reset my BIOS by...
Hardware & Devices
USB Mouse and Keyboard not working
Hello, I have a USB mouse and keyboard, and I have them in my PS/2 ports because my Windows 7 does not see them in the USB-ports. I bought a wireless Mouse and Keyboard, and they can not be seen by my computer, and they can not be in the ps/2 port. I have no idea why not, but it would be no...
Hardware & Devices
Mouse and keyboard not working?
I rebooted windows to work with Linux for a bit. When I rebooted into windows, I got to the login screen, but the mouse and keyboard simply don't work. The red light under the mouse is dead and the NumLock (or CapsLock) keys do not change the light. This happened before I reinstalled, and I...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App