Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows reporting incorrect drive size attached to NAS adapter

12 Jun 2013   #11
Perry1986

Windows 7 Professional x64
 
 

That's correct, the NAS sees them correctly through the login webpage but Windows does not. The NAS units don't connect to a computer, they connect directly to my switch/router via a cat5 cable. Then on another PC connected to the same switch/router you are able to navigate to the NAS units in the "My Network Places" and map different directories you want to share.


My System SpecsSystem Spec
.
12 Jun 2013   #12
Faladu

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

uh oh.....

More cooks on the same pot.

CAT 5e cable? [matter of transfer rate] Just took A+ exam, nm.

So the Router likely isn't a weak link, I would hope as far as storage sizes.

So any OTHER PC connected to that switch/router is unable to see ANY of the drives as regular size....

Other than drivers, kinda stumped, unless networked folders have a size limit, seems odd.
My System SpecsSystem Spec
12 Jun 2013   #13
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

Given the symptoms I'd say there is something wrong with the NAS adapter, seems like a protocol issue. Might want to check the manual. It says it supports Samba, SMB, RAW (print server), UPnP, WebDAV (remote access), while by default windows tends to use SMB but should support Samba as well, the manual tells how to connect to it with Samba protocol.

Not an heavy NAS user either, but had some "bruises" with them.
My System SpecsSystem Spec
.

12 Jun 2013   #14
Perry1986

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Faladu View Post
uh oh.....

More cooks on the same pot.

CAT 5e cable? [matter of transfer rate] Just took A+ exam, nm.

So the Router likely isn't a weak link, I would hope as far as storage sizes.

So any OTHER PC connected to that switch/router is unable to see ANY of the drives as regular size....

Other than drivers, kinda stumped, unless networked folders have a size limit, seems odd.
Yep, I am using CAT 5e everywhere, so that shouldn't be a problem. The switch is a Netgear ProSafe 24 port, Model 23 JFS524 and I haven't had any issues with it. Any computer that I try to map any of these drives to show the sizes of the drives incorrectly, all of my PC's show the drives at 55mb's of 62mb's.

So I really don't know where the real issue is, at first it would seem to be caused by the NAS but I have two of the exact same NAS units and they both act the same, unless I am using them incorrectly. Don't know if its Windows' though either, I have 3 Windows 7 machines and they all show the drives incorrectly as well as my 2 Windows XP machines. I am stumped as well.
My System SpecsSystem Spec
12 Jun 2013   #15
Perry1986

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by bobafetthotmail View Post
Given the symptoms I'd say there is something wrong with the NAS adapter, seems like a protocol issue. Might want to check the manual. It says it supports Samba, SMB, RAW (print server), UPnP, WebDAV (remote access), while by default windows tends to use SMB.

Not an heavy NAS user either, but had some "bruises" with them.
Thanks for the input. I would tend to agree with you at first but I don't know, I have two of the NAS units and they both act the same with all of my PC's. As far as I can tell, according to the manuals I am using them correctly.
My System SpecsSystem Spec
12 Jun 2013   #16
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

Try switching to Samba (as described in the manual) or changing SMB version.
Since the manual taks about XP and not Vista or even 7 it might also be a SMB version issue, read this to do something about it.
My System SpecsSystem Spec
12 Jun 2013   #17
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

Also did you try what is said in their faq?

NUS2000 does not show all contents using UPnP.
Uncheck the Media Server check box and click Apply. Check the Enable box and click apply once more. The NUS2000 will then update its UPnP list and properly show all currently connected content through UPnP.
My System SpecsSystem Spec
12 Jun 2013   #18
Perry1986

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by bobafetthotmail View Post
Also did you try what is said in their faq?

NUS2000 does not show all contents using UPnP.
Uncheck the Media Server check box and click Apply. Check the Enable box and click apply once more. The NUS2000 will then update its UPnP list and properly show all currently connected content through UPnP.
I did see that, I'll have to double check that out again. As I am writing this Cirago customer support just emailed me back and this is what they said, so I will have to try that:

Greetings,
Please login to the NUS configure , in setup go to FILE SERVER, make your user have only one drive assigned ( not the ROOT as /).

Now when you map a network drive, enter \\NUS2000\***** the *** are the user name.
This way when you call up properties you will see right size.
My System SpecsSystem Spec
13 Jun 2013   #19
Perry1986

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Perry1986 View Post

From Cirago Customer Support:

Greetings,
Please login to the NUS configure , in setup go to FILE SERVER, make your user have only one drive assigned ( not the ROOT as /).

Now when you map a network drive, enter \\NUS2000\***** the *** are the user name.
This way when you call up properties you will see right size.
The comment above from Cirago customer support fixes the problem. Apparently for every share directory you want you have to have a new username and password created. Everything works great now
My System SpecsSystem Spec
Reply

 Windows reporting incorrect drive size attached to NAS adapter




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows reporting incorrect total disk size
I have a 3TB Seagate external hard drive which was fine, but now reports the wrong disk size. Disk management correctly reports the total size as around 3TB. However the properties in window explorer says I only have 5GB free of 746GB. I've tried CHKDSK etc but can't explain it. Any help would be...
Hardware & Devices
HHD Size Reporting Differences
I recently merged a small 'D: restore' partition (old Vista OS backup) into C: (now one partition). I would now like to recreate a D partition for data but I noticed that my HHD size as reported from Disk Management is 465GB, which differs from Explorer and OEM 500GB cap. In Explorer properties,...
Performance & Maintenance
Default window size is incorrect
I recently did a clean install of Windows 7. I had run into an issue where certain UI elements would ignore DPI changes. Eventually, text looked like this: http://i.imgur.com/LUUzt.png Not exactly ideal. I couldn't find a solution, so I was forced to do reinstall. Instead of using my pre-SP1...
General Discussion
HD drive reporting error, management says one size, windows says..
Hi all, great forum, hope you can help with this, I have searched to no avail... Computer management reports 298 Gb, but it shows up as 137 Gb in an explorer window. Not a CS major here, but I'm thinking the BIOS is off the hook based on these screen captures. For what its worth, I am pretty...
Hardware & Devices
Reporting an incorrect update
How do I tell MS that their optional update is wrong? :o My home made Windows 7 Home Premium machine upgraded from XP PRO was running great until I installed an optional upgrade - for ATI HD 2600 (installed on my PC) as listed on the Windows update site. Restarting the PC failed. A DOS screen...
Windows Updates & Activation
HDD size reporting very wrong
Hi, I've been running RC1 for a few weeks now and I have 3 SATA HDD's installed. A few days ago, one of the drives started reporting a wrong partition size. The drive and size show fine in BIOS, however. The drive in question is a 250 gig drive, and it is showing as a 100mb drive, at...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App