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Windows 7: Wd external hardrive help, turns on but doesn't show

17 Jun 2013   #1
BlueT

Windows 7 Ultimate x64
 
 
Wd external hardrive help, turns on but doesn't show

Hi, can someone please help me, I have all important files on my external hard drive and now it doesn't want to work. I connect it and the computer sounds like it has something connected but it does not show up on my computer or anywhere else I connect it. The light turns on and it flashes every 5 to 10 seconds but nothing. After a couple of seconds the computer makes a sound like if its disconnected but its still connected to the computer. It also makes a weird sound when I connect it for a couple of seconds and then it stops....I dunno what to do! I tried everything and nothing! Tried different cables, different computers and nothing, please anyone help!


My System SpecsSystem Spec
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17 Jun 2013   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

"It also makes a weird sound when I connect it for a couple of seconds and then it stops"
Can you explain this in more detail?

Is this an "desktop" external drive with it's own power supply, or a "portable" external hard drive that gets its power from the PC over USB?
My System SpecsSystem Spec
17 Jun 2013   #3
BlueT

Windows 7 Ultimate x64
 
 

Yes thank you for your help, the noise is like a beeping noise, but really low and it only lasts a couple of seconds. Its a portable device that it gets power when I connect it to my PC.
My System SpecsSystem Spec
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18 Jun 2013   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Please post a screenshot of Windows Disk Management with only the problem external drive connected.

Disk Management - Post a Screen Capture Image

(Click on the "show/hide action pane" button in the toolbar to hide the action pane, so that you get a full view of the Disk Management Window.)
My System SpecsSystem Spec
18 Jun 2013   #5
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

I had really bad luck with WD drives last year, in that three failed on me, one only a few months old.

If I were you, I would go to the WD site, download the drive health check utility -- and run it against the drive.

If it reports major errors, and the drive is still under warranty, you might be able to get a free replacement.
My System SpecsSystem Spec
18 Jun 2013   #6
BlueT

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jumanji View Post
Please post a screenshot of Windows Disk Management with only the problem external drive connected.

Disk Management - Post a Screen Capture Image

(Click on the "show/hide action pane" button in the toolbar to hide the action pane, so that you get a full view of the Disk Management Window.)
Ok let me see if I can get what you're asking for
My System SpecsSystem Spec
18 Jun 2013   #7
BlueT

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Mark Phelps View Post
I had really bad luck with WD drives last year, in that three failed on me, one only a few months old.

If I were you, I would go to the WD site, download the drive health check utility -- and run it against the drive.

If it reports major errors, and the drive is still under warranty, you might be able to get a free replacement.
I had mine for years now and it was fine, I had it for about 5 years or more and it worked fine. When I bought it was $110 on special lol now I can get one on eBay for half the price =/
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 Wd external hardrive help, turns on but doesn't show




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