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USB ports (3.0) no longer working after Windows 7 Re-Install.
Before I begin sorry if this is in the wrong part of the forum, please direct me if this is the case or there is a similar thread. I have been looking online and although people have had similar situations I feel a tailored answer would be ideal if possible.
I purchased an Asus N56VM laptop around 7 months ago and recently had to reinstall windows due to an unrelated issue. Although this fixed the problem it presented a new one and now none of my USB ports (all USB 3.0) work. Here is a break down of information which there is a lot and some may be irrelevant, my apologies.
- Universal Serial Bus Controller on device manager has yellow triangle as well as "Standard Enhanced PCI to USB Controller". Downloading the supposedly correct drivers from the ASUS website has not helped. Uninstalling the broken drivers and then reloading windows simply reinstalls the broken drivers.
- In the BIOS menu, there are numerous references to USB but none of USB 3.0. I'm not sure if this is a problem or not. All of the setting in BIOS related I have checked as "unlock".
- I have tried updating the chipset to see if that helps which also has no affect on the broken drivers.
- Unfortunately I am not sure of my motherboard although I have retained the original box but cannot find any mention of the motherboard on it.
In actuality I do not really need the USB ports to work as 3.0 ports. However at the moment even when plugging in a 2.0 mouse, nothing happens. The mouse does not light up, and none of its drivers even attempt to install. The mouse definitely works.
I am aware my computer is under warranty however this is a bit of a pain and would prefer a solution I can do myself.
I will provide more information and pictures if necessary at your request and pray someone can help me!
Thankyou in advance,
Squshiest.