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Windows 7: Help with E-Sata-1 External HD

19 Jun 2013   #1

Win7 Pro SP1 64
 
 
Help with E-Sata-1 External HD

Before I did my clean install I was able to to this drive on or off and Windows would see it. Now in order for Windows to see the drive I have to turn the drive on and then do a full restart. It then will see the drive even if I shut it off. Then if I want to restart I have to hit the restart button or the PC will not re boot. It is seen in the Bios. So if someone can tell me how to Fix this I will appreciate it. If not I can make it into a USB drive but it will be slower.

Thanks


My System SpecsSystem Spec
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19 Jun 2013   #2

Win7 Pro SP1 64
 
 

OK Hardware but some setting in Windows is blocking it (Software)? Does not really matter.
My System SpecsSystem Spec
19 Jun 2013   #3

Win7 Pro SP1 64
 
 

140 views and not anyone has any idea?
My System SpecsSystem Spec
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19 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Gary have you done all the WS updates also is your mobo's bios updated? Also does the external drive require drivers?
My System SpecsSystem Spec
19 Jun 2013   #5

Windows 7 Ultimate x64 SP1 OEM
 
 

Gary, you may have missed " Rapid Storage Technology" software install.
Look on your M/B disk or download from support site.
This term is Intel, it maybe called something else with other brands.

Good luck
My System SpecsSystem Spec
19 Jun 2013   #6

Win7 Pro SP1 64
 
 

No it has all of the drivers. The Bios Recognizes it. Something in Windows does not.
My System SpecsSystem Spec
19 Jun 2013   #7

Windows 7 Pro. 64/SP-1
 
 

Gary I don't have e-sata so I can't do a lot of trial and error but I do have a suggestion.
Look in power options and see if by chance their is something in there that can help.

Help with E-Sata-1 External HD-power-options.png

When you go Star Orb and then hover over Computer does your drive show up when installed?

If it shows up can you go to Properties and see anything?

When installed do you see it in Disk Management and does it have a drive letter. Is it labeled NTSF, FAT or RAW.


My System SpecsSystem Spec
19 Jun 2013   #8

Win7 Pro SP1 64
 
 

I did about all I can do. I switched the connection to a USB port so at least it works. I only use it for backups so it won't be that much of a hassle. Through using Google , I have found that there are many users with the same problem. Yes it did show up and I could use it if I started the PC with it turned on. I used to be able to just turn it on and use it. I remember downloading some form of Chipset drivers on MajorGeeks but I don't remember what they were. I will get by.
My System SpecsSystem Spec
19 Jun 2013   #9

Windows 7 Pro. 64/SP-1
 
 

More suggestions.
Device Manger.
Scan for new hardware.
Find your e-sata and update driver.
Reboot. Check for driver again. (Brows my computer for driver software) Tick on it, You should get (Let me pick from a list) pick one. Windows should of picked it up.
My System SpecsSystem Spec
19 Jun 2013   #10

Win7 Pro SP1 64
 
 

^ Thanks, I did all of the above.
My System SpecsSystem Spec
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 Help with E-Sata-1 External HD




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