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Windows 7: Mouse and keyboard freezes on Win 7 Ultimate 64 bit

21 Jun 2013   #1
dabd

Windows 7 Ultimate x64
 
 
Mouse and keyboard freezes on Win 7 Ultimate 64 bit

For the past weeks I've been experiencing random mouse and keyboard freezes but the applications keep running normally. The only solution is to hard reset the computer.

During normal functioning I sometimes hear random beeps as if USB devices were connected and disconnected while I didn't physically connect or disconnect anything.

Could this be related to some MS update?

I can't find any relevant information on the Event Viewer related to this problem.

I already reinstalled the mouse drivers, checked the USB devices power settings on Device Manager but the problem persists. Any tips please?

Thanks.


My System SpecsSystem Spec
.
21 Jun 2013   #2
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Does your mouse and keyboard have batteries in them?
Mine does and every so often it acted like yours so I replaced the batteries.

Keep is posted and a Big Welcome to Seven Forums dabd!
THW
My System SpecsSystem Spec
21 Jun 2013   #3
dabd

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
Does your mouse and keyboard have batteries in them?
Mine does and every so often it acted like yours so I replaced the batteries.

Keep is posted and a Big Welcome to Seven Forums dabd!
THW
They don't. They are USB powered.
My System SpecsSystem Spec
.

21 Jun 2013   #4
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

is this a desktop or laptop? if desktop, are they connected to the front? if laptop, are they connected to a usb hub? if so, try connecting them directly to the usb ports on the motherboard in staid.
My System SpecsSystem Spec
21 Jun 2013   #5
dabd

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by FaberTech View Post
is this a desktop or laptop? if desktop, are they connected to the front? if laptop, are they connected to a usb hub? if so, try connecting them directly to the usb ports on the motherboard in staid.
It's a desktop and the mouse and keyboard are connected directly to the back usb ports.
My System SpecsSystem Spec
21 Jun 2013   #6
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Also check the cables from the terminations and all along the wires. Squeeze the cable and if you can get the mouse or keyboard to act up then it's the cable. Also plug them into the upper usb 2.0 ports on the mobo.
My System SpecsSystem Spec
21 Jun 2013   #7
dabd

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
Also check the cables from the terminations and all along the wires. Squeeze the cable and if you can get the mouse or keyboard to act up then it's the cable. Also plug them into the upper usb 2.0 ports on the mobo.
Checked. Can't see any problems. I tried connecting a different mouse and I'll work with it for a while to see if I can reproduce the problem.
My System SpecsSystem Spec
21 Jun 2013   #8
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

try running the suggested Microsoft fixit for speed and performance to see if it can locate the issue. otherwise you should continue with a clean start up to narrow things down and see if its a program installed on your system.

Perform a clean startup to determine whether background programs are interfering with your game or program
My System SpecsSystem Spec
21 Jun 2013   #9
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by dabd View Post
Quote   Quote: Originally Posted by The Howling Wolves View Post
Does your mouse and keyboard have batteries in them?
Mine does and every so often it acted like yours so I replaced the batteries.

Keep is posted and a Big Welcome to Seven Forums dabd!
THW
They don't. They are USB powered.
Mine are a little older but both are usb connected and still have batteries in keyboard and mouse.
THW
My System SpecsSystem Spec
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 Mouse and keyboard freezes on Win 7 Ultimate 64 bit




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