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Windows 7: Loss of computer use

22 Jun 2013   #11

Windows 7 Professional 64 Bit
 
 

It makes the changes o.k,,the message "save changes and exit" appears and I will press enter,then the hard drive indicator light will come on and I can hear the disk working,then the hdd light goes out and thats it,nothing.When I then go back to boot order it has reverted to hdd booting.

My System SpecsSystem Spec
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22 Jun 2013   #12

Windows 7 Professional 64 Bit
 
 

Thought I had answered the above but unable to see my reply so will give it again.I am no techie but it appears to me that if the hard disk drive is not working,as the indicator light for the hard drive goes out in a few seconds,then it will be impossible for anything to work.Am I right or chasing shadows?.
My System SpecsSystem Spec
22 Jun 2013   #13

 
 

Did you actually click on "save changes and exit"

or did you just press the enter key ?
My System SpecsSystem Spec
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22 Jun 2013   #14

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

your cmos battery may be dead. you may have to replace it.
My System SpecsSystem Spec
23 Jun 2013   #15

Windows 7 Professional 64 Bit
 
 

Did manage to get it to stay on boot from CD but still no joy is my answer to Computiac.
Reply to FaberTech>When you say the "cmos"battery could need replacing could that be why the hard drive indicator light is out.Could you please explain what this "cmos"does.
My System SpecsSystem Spec
23 Jun 2013   #16

Windows 7 Professional 64 Bit
 
 

Due to my ignorance with computers I have just discovered two further clues which may help you to help me.Of the four indicator led's on the front of the computer the one indicating the hard drive is being accessed comes on when power switched on then goes off,the light indicating wireless is off all the time now and my laptop is wireless operated.The only two lights that stay on are charge status for the battery and the right end one which shows the computer is operating.Hope this helps.
My System SpecsSystem Spec
24 Jun 2013   #17

Windows 7 Professional 64 Bit
 
 

Hard drive o.k.,problem caused by Samsung update for Bios system for Windows 8 only and having adverse effect on those who have downgraded to Windows 7.Having to use boot override to access computer until I can retrieve Bios that supports Windows 7.
My System SpecsSystem Spec
24 Jun 2013   #18

windows 7 home premium
 
 

The recovery application should not need to rely on a working OS, it should be self contained and be able to perform a recovery even in the event of partition failure or format.

The recovery usually wipes the partition clean and reinstalls windows and programs back to first bought status.

For Samsung to say well, you did something so its your fault is RIDICULOUS!

Their recovery software is the failure..

Id love to argue this case for you but in the interest of fast resolution, you may have to purchase a recovery DVD for about $20 and do it yourself. Its still cheaper than mailing them your laptop.

Did you need to recover personal files from your system?
My System SpecsSystem Spec
25 Jun 2013   #19

Windows 7 Professional 64 Bit
 
 

What caused the problem is that Samsung updated the bios system for this model which was put on the market loaded with Windows 8 but they overlooked the fact that it caused this problem that I have undergone for those who have downgraded to Windows 7.The only way I can now boot up is by going into bios and using boot override,what a system eh?.Have e-mailed Samsung for how to return to a bios system that supports Windows 7 and now awaiting their reply
Samsung has replied by saying if I want a bios system that supports Windows 7 then I will have to have the bios chip replaced.
My System SpecsSystem Spec
26 Jun 2013   #20

Windows 7 Professional 64 Bit
 
 

Very pleased to advise that when Amazon was made aware of the problems I had been having with Samsung,even though the warranty had been invalidated by downgrading,they are giving me a full refund on return of the laptop.What a comparison with Samsung eh who have been of no help even though it was them who caused the problem with their bios update.My next laptop for sure will come from Amazon.
My System SpecsSystem Spec
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 Loss of computer use





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