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Windows 7: Reverting updated bios to original

02 Jul 2013   #1
Beckyj636

Windows 7 ultimate 64bit
 
 
Reverting updated bios to original

I have a friend who bought a PC from a local shop, It has a gigabyte MB and I3 processor.

He was defraging a 3t drive when it supposedly went into hibernate, He Ctrl-Alt-Del to get out it.


Now when it reboots we noticed the BIOS version is stock (not the version that was there at time of purchase) and the splash screen is default, Not what the shop put on it.

Is it even possible to go backwards with bios versions??

There is NO way he could have done this, He is luck he can Cut-n -Past !


My System SpecsSystem Spec
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02 Jul 2013   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Unless the motherboard has a built in feature to go back to the previous bios, then no it`s not possible.
My System SpecsSystem Spec
02 Jul 2013   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Does the motherboard have a dual bios? Some, like mine, have 2 bios chips. I can run different bios on each chip. But, you have to manually switch them, they will not switch automatically unless it is some type of feature of the board.
My System SpecsSystem Spec
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02 Jul 2013   #4
Beckyj636

Windows 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Does the motherboard have a dual bios? Some, like mine, have 2 bios chips. I can run different bios on each chip. But, you have to manually switch them, they will not switch automatically unless it is some type of feature of the board.

I doubt it does.

so then it is safe to assume since there was NO user changing the BIOS version or swapping chips, BUT the version is clearly the default version and splash screen. Possible the mother board took a crapper?
My System SpecsSystem Spec
02 Jul 2013   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you're seeing the splash screen, it's posting. You may try updating the bios or if it's still under warranty, take it back.
My System SpecsSystem Spec
02 Jul 2013   #6
Beckyj636

Windows 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
If you're seeing the splash screen, it's posting. You may try updating the bios or if it's still under warranty, take it back.

It is posting BUT gets to starting windows and then shuts down..... Then just restarts and gets to starting windows... then shuts down... over and over again...

My question is How can it simply revert back to original BIOS??

No more warrenty
My System SpecsSystem Spec
02 Jul 2013   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I can't answer the last question, it shouldn't unless it is some type safety mechanism built into the board. I've never seen it though. For the starting problem run startup repait at least 3 times with attempted reboots in between. Startup Repair
My System SpecsSystem Spec
05 Jul 2013   #8
Beckyj636

Windows 7 ultimate 64bit
 
 

Ok so i got the pc back. They had no luck , It cost $150 to hear they had not found the problem.



He is a description of whats happened,


1st they said the bios reverted back to factory..... after the did checking they made a mistake It has F11 on it now and the web site shows that as current.

BTW.. It a Gigabyte GA-H55m -usb 3 Motherboard. lga 1156 REV.2.0

They say they tested Power supply,Hard Drives,and the 2 memory chips ( totals 4 gig). They say there good.

All that is left is the MB and Processor. I am thinking..

I took all the settings for the bios and changed the back to factory "Fail-Safe" settings for the trouble shooting. Installed a 2nd Hard drive Sata and installed windows to it, the moment windows reboots, and to see the windows 7 logo it take like 15-20 seconds and pc shuts down for like 5 seconds and restarts.. over and over it will do this.


I am trying to figure out how to flash the bios (hoping that fixes it, But no floppy dish drive in this pc)

Please toss me any idea to help locate the problem. This is such a basic pc, I am very disappointing in Excellent computers here is Sheboygan... They built it but cant fix it OR tell me what is wrong.

Thank You

PS the one guy said he had it working yesterday.... But it did not work this morning when they tried it.
My System SpecsSystem Spec
05 Jul 2013   #9
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Hi Beckyj636,


How old is the computer? Approx when was it custom built? What do you mean by the custom splash screen the shop put on it? If you disconnect all HD's can you boot any other bootable CD/DVD program and see if the computer shuts down shortly or doesn't ?
My System SpecsSystem Spec
05 Jul 2013   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Turn the computer off and disconnect the 2 wires to the second hard drive and turn it back on and see if it works OK. If it does not, disconnect the Windows drive and install Windows on the other drive, change the boot priorities in bios and see if it boots. Since you reset bios, make sure the ram voltage, timings and frequency is correct in bios. If you don't know, it is written on a sticker on the side of the ram sticks. If it boots either way, run checkdisk on the hard drive.Disk Check use option 1 and check both boxes. It will take several hours, depending on the drive.
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 Reverting updated bios to original




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