Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Device and printer window screen blank

19 Jul 2013   #11
rickluc

Windows 7 Home Premium 32 bit
 
 

I just found out if I go into Windows Live Photo Gallery and click on the import button in the upper left corner it opens up a screen that says scanners and camera and in that window there is the icon for the printer only. If I click on it, it opens the old scan window that I like and previews and scans like it used too. How can I get this icon on the desktop like it used to be? Also in the scanner and camera window why doesn't it give me the SD Card reader, so I can import from there? Any suggestions appreciated. Thanks

There still is a blank window in Start>printer and devices


My System SpecsSystem Spec
.
19 Jul 2013   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Go to Control Panel/Programs and Features and uninstall the HP software, then I would try Driver Sweeper (link in my sig) to uninstall all HP printer drivers. Alternatively you can use Revo Uninstaller to remove the HP stuff, link in sig too. Reboot.
Reinstall the HP drivers and software.
My System SpecsSystem Spec
19 Jul 2013   #13
MrSH4RKYY

Windows 8.1 PRO
 
 

Yea i would do what britton said, I am really sorry i just can not think of anything else..

Regards,
Andrew
My System SpecsSystem Spec
.

20 Jul 2013   #14
rickluc

Windows 7 Home Premium 32 bit
 
 

Well I did what you suggested. Then downloaded and installed Driver Sweeper and ran. Reinstalled HP software from disk and it is working like before. Click on HP Solution Center icon on desktop and get the following messages. I can still go into Windows Photo Gallery and click on import and it opens a window that lets me recognize HP Photosmart then it brings up familiar window and lets me preview then scan and it puts it in the right folder in Windows Photo Gallery. Also can open Microsoft Word and print out of there.

Thanks


Attached Thumbnails
Device and printer window screen blank-capture-after-uninstalling-hp-printer.png  
Attached Images
Device and printer window screen blank-capture-after-reinstall.png Device and printer window screen blank-capture-also-after-reinstall.png Device and printer window screen blank-capture-after-trying-scan.png 
My System SpecsSystem Spec
20 Jul 2013   #15
rickluc

Windows 7 Home Premium 32 bit
 
 

These are the windows I see after opening Windows Photo Gallery and clicking on import. Thanks


Attached Images
Device and printer window screen blank-capture-import-pictures-videos-after-reinstall.png Device and printer window screen blank-capture-veiw-after-clicking-import-old-window-im-used-too.png 
My System SpecsSystem Spec
20 Jul 2013   #16
rickluc

Windows 7 Home Premium 32 bit
 
 

You know I was thinking that when I put the disk from HP Photosmart Printer there was a padlock symbol on the disk imagine. I never seen that before. I did login as administrator before install. So I just now put the disk back in and sure enough there is a padlock symbol on the little disk reader down at right corner. So I clicked on the option to open files on disk and it took me to the folders on the disk. I right clicked on the file .exe and it gave me the option to share with no one or to share with homegroup. I tried to click on homegroup and it said I didn't have permission to do that. Thanks
My System SpecsSystem Spec
21 Jul 2013   #17
rickluc

Windows 7 Home Premium 32 bit
 
 

Could installing in Family side, right clicking and logging in as Administrator be my problem. The reason why I don't install on Administrative side is when it restarts after an install is it automatically reboots on family side, then I log off and sign in on Administrator side. Is there a way for me to get computer to have me log in on Administrator side on a software install reboot? Thanks
My System SpecsSystem Spec
21 Jul 2013   #18
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I think installing with the Admin account for all users would be the better choice. I think as long as there is more than a single account you'll always be given a choice at log in.
My System SpecsSystem Spec
21 Jul 2013   #19
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

rickluk did not this thread you have going help you.

Trying to reboot in Administrative side with reboot
My System SpecsSystem Spec
21 Jul 2013   #20
rickluc

Windows 7 Home Premium 32 bit
 
 

Well I uninstalled HP Printer again and ran Driver Sweeper. Got computer so it will give me the option to install in Admin. and then during reboot give me the option to reboot in Adim. again. Will try reinstalling HP Photosmart Premium 309g-m tomorrow. Do you think it would be better to go to web and download newer version of software from HP web site? Thanks
My System SpecsSystem Spec
Reply

 Device and printer window screen blank




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Device manager blank?
Nothing, empty! I followed these tips here Device Manager empty or blank in Windows? in "Permissions for Enum" I can see SYSTEM, Everyone and "OWNERS RIGHTS" whats that doing there I am the onwer :mad:
General Discussion
No Video just a blank green window.
First post on this ended up in Browsers and Web section. So posted again, sorry. Using Win 7 and all has been great but as of yesterday getting a green screen on video clips on YouTube or on BBC Web News. If I right click the video I get flash options and if I "uncheck" the "enable hardware ...
Music, Pictures & Video
Absolutely nothing listed in the "Device and Printer" window
When I go to the device and printer window there is nothing listed. There are printers and devices on the computer because everything works with the exception of the Bluetooth. The printer prints, but I have no way of knowing what is in the queue. This may have never worked since the beginning. ...
Hardware & Devices
Device and Printer window is blank
The device and printer window is empty. Almost everything is working except blue tooth and IE9. However, there is no device or printer noted.
Hardware & Devices
blank window
hey i am using 3d max software as a trial version. i hav the serial no. for the registered version, but the activation window of 3d max where we paste the no. is coming blank. so i am not able to activate my software. can anyone tell me how do i fix this problem?
Software
Devices and Printer's Blank
Hi, Let me start off by saying I built this computer about 6 or 7 months and had no issues like this until lately. When I try to open Microsoft Word, it hangs at "Connecting to Printer" and then becomes nonresponsive. Then, when I try to go into Devices and Printers, nothing is displayed and it...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App