Device and printer window screen blank

Layback Bear said:

rickluk did not this thread you have going help you.

Trying to reboot in Administrative side with reboot

Yes, it told me how to get computer to reload after installing HP software again in the admin. side. Thanks

Well, same old same old. Installed software off of HP website. I would like to go back to my original problem. When I logged onto the administrative side of users and click on Computer, devices and printers all my devices show up in the window that opens. When I log out of there and go into the family side of users and click on Computer, devices and printers the window open and the page is blank, the green line at the top just keeps scrolling to the right. It used to show the same as on the administrative side did. Also when I put my SD card in an emblem down on th lower right bar opens. When I was done I could right click on that icon and click on Its safe to remove device. Even that message that showed up after right clicking on that emblem doesn't even show up anymore. I can't remember where I seen it but I do remember seeing where Windows update installed a bunch of software on one particular day, any possible cause there ? Thanks

Here is my Windows Update

I found this .exe file, I can click on it to open the image in #3. This is the window I used to use. Is the .exe for scanner actually in the folder Windows Live Photo gallery? The #1 clip is the top of the folder and clip #2 is the bottom of the folder. Thanks

So do you have an icon on your desktop so you can start it from clicking on it? Or do you have to go into Windows Live Photo Gallery and click on import to get it to open? Is there away to get an icon put on the desktop? I used to have one. Thanks

You say you start your scan from the printer's control screen. What does that printer control screen look like? I still only have a HP Solution Center desktop icon and all that gives me an option to scan pictures or documents, and that's where the error starts. What do you think, I uninstalled and used Driver Sweeper 4 times and nothing seem to be working correctly. As you can see from the following snips I don't have an icon that starts the scanner in my Programs/HP files. Thanks