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Windows 7: Windows mostly not detecting USB device

16 Jul 2013   #1
jnojr

Windows 7 Home Premium SP1 64 bit
 
 
Windows mostly not detecting USB device

My laptop runs Win 7 Home Premium, all patches. I had an LG 500G phone and was able to connect it via a USB cable and copy off pictures. I lost that phone and got another. Connected it, Windows went "boo-doop", and that's it... no new drive, nothing in Device Manager, nothing. I tried re-installing the latest drivers from LGs site. Nothing. How can I try to get it to see the memory in my phone again?


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16 Jul 2013   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Do you have a memory card in the phone?

While the phone is connected,

You may have to go to settings and tools/ USB mass storage device/ enable.
My System SpecsSystem Spec
18 Jul 2013   #3
jnojr

Windows 7 Home Premium SP1 64 bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Do you have a memory card in the phone?
No. I did have one in the old phone, but I think I was able to attach it before I had the card.
Quote:
While the phone is connected, You may have to go to settings and tools/ USB mass storage device/ enable.
That vaguely rings a bell, but I can find no such option now :-(
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18 Jul 2013   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Is that the same brand phone you mentioned above?

I'm pretty sure you need a memory card in the phone.
My System SpecsSystem Spec
27 Jul 2013   #5
jnojr

Windows 7 Home Premium SP1 64 bit
 
 

Just to close the loop on this... adding a memory card did get my phone recognized again.
My System SpecsSystem Spec
27 Jul 2013   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Glad to hear you got it sorted, Thanks for posting back.
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 Windows mostly not detecting USB device




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