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Windows 7: Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!

21 Jul 2013   #1
Parashar

Windows 7 Ultimate x64
 
 
Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!

Hi i have googled all possibilities but can,t able to get a proper solution suddenly my dell Bluetooth mouse stop responding i have done all the troubleshooting options like services.msc (device is already started), regedit (this also doesn't work) , System Restore(This also doesn't work) updated my driver several time but no result. done trouble shooting in safemood but this also doesn't work so please help me.

My windows doesn't find any Bluetooth device but others devices like mobile can detect windows Bluetooth as well as Bluetooth mouse

My Bluetooth device is discoverable but windows cant find it i will be thankful to you if any one can solve my problem m pissed off after trying all possibilities

when i check in device and printer these i see my mouse but it doesnt work when i do troubleshooting there is shows no problem so i several times tried to remove the mouse and then again install it but it temporarily got removed but when again i reboot it comes again(even without installation) i even cant remove it completely

for your ready reference i attach the screenshots here




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Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-6.jpg   Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-2.jpg  
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Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-4.png Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-3.png 
My System SpecsSystem Spec
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21 Jul 2013   #2
maxie

windows 7 home 64bit
 
 

Hi there .. Does the Bluetooth Device show up .. When you go into Device Manager > System Devices .. What is your Dell Model Number ?
My System SpecsSystem Spec
21 Jul 2013   #3
Parashar

Windows 7 Ultimate x64
 
 

yes it shows up my dell no is studio 1457


Attached Thumbnails
Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-7.jpg  
My System SpecsSystem Spec
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21 Jul 2013   #4
maxie

windows 7 home 64bit
 
 

Your screenshots are not very clear .. How ever all seems to be in order .. What is the Model of your Bluetooth mouse ?
Also when did you change to Windows Ultimate ?
My System SpecsSystem Spec
21 Jul 2013   #5
Parashar

Windows 7 Ultimate x64
 
 

Dell Bluetooth (5 buttons scroll) Dell OEM 5-Button Bluetooth Wireless Optical Travel Mini Mouse F299K G714K PU705

Dell 5 Button Bluetooth Wireless Optical Travel Mini Mouse F299K G714K PU705 | eBay

i upgraded to ultimate i think 1.5 year ago


Attached Thumbnails
Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!-71.jpg  
My System SpecsSystem Spec
21 Jul 2013   #6
maxie

windows 7 home 64bit
 
 

You seem to have done every thing possible to resolve the problem .. So i would suggest a Repair and Install .. If that don't work would try a clean Install ... The Links below will help you achieve this

Clean Reinstall - Factory OEM Windows 7


Repair Install
My System SpecsSystem Spec
21 Jul 2013   #7
Parashar

Windows 7 Ultimate x64
 
 

will my updates be affected by windows repair
My System SpecsSystem Spec
21 Jul 2013   #8
maxie

windows 7 home 64bit
 
 

Hi there ... As stated in the Tutorial .. Windows Updates will need to be checked and reinstalled again
My System SpecsSystem Spec
21 Jul 2013   #9
strollin

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)
 
 

Have you tried some obvious things like changing the batteries in the mouse and have you tried pairing the mouse with another computer?
My System SpecsSystem Spec
21 Jul 2013   #10
Parashar

Windows 7 Ultimate x64
 
 

even windows don't find any device..yes i have tried i have changed the batteries and paired mouse with other computers as you are a programmer could you suggest some other troubleshooting apart from what i have already done or mentioned above
My System SpecsSystem Spec
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 Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!




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