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Windows 7: Custom Build, sudden shutdowns

28 Jul 2013   #1
Pen911

Windows 7 Ultimate x64
 
 
Custom Build, sudden shutdowns

so i made my own custom build pc and it keeps getting BSOD whenever i do something too processor intensive.
i have 2 suggestions on why this could be happening but i thought i'd ask someone before spending money on replacement parts.

1. my power supply is too big, sending too much power to the components making them short out?
2. the thermal paste on my processor wasn't applied correctly? (it was done for me and now looks all burnt)

any suggestions

i always get an NTOSKRNL.exe error accompanied by some other Error but the NTOS is consistent.


My System SpecsSystem Spec
.
28 Jul 2013   #2
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

Quote:
1. my power supply is too big, sending too much power to the components making them short out?
Not likely.


Quote:
2. the thermal paste on my processor wasn't applied correctly? (it was done for me and now looks all burnt)
Possibly, do you have temp monitoring software? What are your cpu, chipset and gpu temps?
My System SpecsSystem Spec
28 Jul 2013   #3
Pen911

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
Possibly, do you have temp monitoring software? What are your cpu, chipset and gpu temps?
okay i ran some software and it said my GPU was going at 37 'c, my processor was at 37, 32, 34, 31 and my motherboard was at 41, 39 and the "AUXTIN" was at 400...

not sure if a bug due to incompatible software or if i've got a serious problem XD
used this: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
My System SpecsSystem Spec
.

28 Jul 2013   #4
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

Quote   Quote: Originally Posted by Pen911 View Post
Quote   Quote: Originally Posted by madcratebuilder View Post
Possibly, do you have temp monitoring software? What are your cpu, chipset and gpu temps?
okay i ran some software and it said my GPU was going at 37 'c, my processor was at 37, 32, 34, 31 and my motherboard was at 41, 39 and the "AUXTIN" was at 400...

not sure if a bug due to incompatible software or if i've got a serious problem XD
used this: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Quote:
37, 32, 34, 31 and my motherboard was at 41, 39
These appear to be in the normal range.



Quote:
and the "AUXTIN" was at 400...
Certainly a error, possibly a bad sensor. Some sensors do not report correctly until they reach a certain temp. My cpu reports very low until it reaches about 40*C.

I believe HWMonitor well allow you to log gpu temps to file, you may be able to record the gpu temps when you have the crash.
My System SpecsSystem Spec
28 Jul 2013   #5
sygnus21

Windows 10 Pro
 
 

Two thing jump out at me thus far - you indicate this was your first build? Have you checked that the BIOS settings are correct for the memory and processor?

Also the NTOSKRNL.exe is indicating a missing or corrupt file. You might try a Repair Install. This will allow you to keep your setting and programs in place without having to reconfigure or reinstall anything.

Also, are you overclocking?

Let us know.
My System SpecsSystem Spec
28 Jul 2013   #6
Pen911

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Two thing jump out at me thus far - you indicate this was your first build? Have you checked that the BIOS settings are correct for the memory and processor?

Also the NTOSKRNL.exe is indicating a missing or corrupt file. You might try a Repair Install. This will allow you to keep your setting and programs in place without having to reconfigure or reinstall anything.

Also, are you overclocking?

Let us know.
how would i check the BIOS Settings ?

and don't think it's a missing file as i've ran around 6 repair installations and tried installing the OS via 3 different discs :L get the same error every time so most likely its a hardware related problem.

also with the Overclocking i'm pretty sure i'm not unless it's set it automatically.
My System SpecsSystem Spec
28 Jul 2013   #7
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by Pen911 View Post
so i made my own custom build pc and it keeps getting BSOD whenever i do something too processor intensive.
i have 2 suggestions on why this could be happening but i thought i'd ask someone before spending money on replacement parts.

1. my power supply is too big, sending too much power to the components making them short out?
2. the thermal paste on my processor wasn't applied correctly? (it was done for me and now looks all burnt)

any suggestions

i always get an NTOSKRNL.exe error accompanied by some other Error but the NTOS is consistent.
1) If it's a quality PSU this is impossible and actually a positive situation.
2) I would suspect a poorly mounted cooler and not the paste. Remove and replace the paste and carefully attache the cooler after cleaning all fans, fins and case fans.

This thread should be in the BSOD section and they can help with other issues, but cooking the paste leads me to believe that the heat isn't being drawn away from the chip effectively.
My System SpecsSystem Spec
28 Jul 2013   #8
Pen911

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
Quote   Quote: Originally Posted by Pen911 View Post
so i made my own custom build pc and it keeps getting BSOD whenever i do something too processor intensive.
i have 2 suggestions on why this could be happening but i thought i'd ask someone before spending money on replacement parts.

1. my power supply is too big, sending too much power to the components making them short out?
2. the thermal paste on my processor wasn't applied correctly? (it was done for me and now looks all burnt)

any suggestions

i always get an NTOSKRNL.exe error accompanied by some other Error but the NTOS is consistent.
1) If it's a quality PSU this is impossible and actually a positive situation.
2) I would suspect a poorly mounted cooler and not the paste. Remove and replace the paste and carefully attache the cooler after cleaning all fans, fins and case fans.
okay thanks for the suggestion i'm gonna go get some new paste tomorrow from the nearest shop and try mounting the CPU myself this time
My System SpecsSystem Spec
28 Jul 2013   #9
Pen911

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
This thread should be in the BSOD section and they can help with other issues, but cooking the paste leads me to believe that the heat isn't being drawn away from the chip effectively.
ah okay i thought of that but believed it was more of a hardware error :L
My System SpecsSystem Spec
28 Jul 2013   #10
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Pen911 View Post
Quote   Quote: Originally Posted by linnemeyerhere View Post
This thread should be in the BSOD section and they can help with other issues, but cooking the paste leads me to believe that the heat isn't being drawn away from the chip effectively.
ah okay i thought of that but believed it was more of a hardware error :L
You issue could actually fit here as well, but if you're constantly getting BSOD's you might consider posting there.

Let us know.
My System SpecsSystem Spec
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